Pros
Stable company due to niche in the marketplace Trying to do it correctly in one area of the organization, but even that area is facing issues due to upper managements' inability to change.
Cons
- New management comes in and supports the VP direction of rail roading employees that challenge VPs outdated perspectives and outdated processes - Based on past glass door reviews of male dominance, IT has knee jerked its way into hiring and promoting women rather than hiring and promoting the RIGHT PERSON. - Command and control management unable to lead. - New people bosses brought in to follow the command and control and inefficient, inadequate, and poor knee jerk decisions made by VP. - Unorganized and poorly organized below the CIO - not based on business streams. - Old processes retained to a fault, bosses command and have little to zero knowledge of systems, systems are outdated and knowledge continues to leave the building. - Bosses say they are, 'servant leaders', throw around phrases and words but fail to act upon those statements. As ex CEO, Bob Engel put it, "...audio does not match the video." - Little to zero value of new management. Contributors continue to be expected to do more with less, and then get poor ratings based upon being overworked, false representation of facts to which HR does nothing and claims ignorance towards, and frustration builds to the point of passionate people venting and then being reprimanded. - Nothing is being done to address poor management. HR does nothing to find the truth. They merely listen to those with titles, and tell the employees that their, "...hands are tied." HR is terrible with conflict. They run a fear based organization which in turn has a fear based management and ego based managers. Do not challenge those with titles because you will find yourself labeled a troublemaker and black balled. - Continue to pay poorly and then give bonuses to meet market. Hang carrots in front of employees to motivate them rather than focusing on continuous improvement to make individual contributors' day to day efficient. - Individual contributors do not speak up for fear of being reprimanded. - Management loves to manipulate to get what they want. Have no trust in those doing the work. Say one thing one day and then do another the next. No strategy. No leadership. Zero planning. - Blame game is in full affect. Watch yourself! - Training is years behind - Technology is trying catch up, but unable to change due to poor organizational change management which they claim to be working on.