CoStar Group reviews

2.7

33% would recommend to a friend

(3,022 total reviews)
avatar

Andrew C. Florance

31% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,022 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Sep 29, 2015

Senior Accounr Executive

Recommend
CEO approval
Business Outlook

Pros

Lot of perks and great health insurance

Cons

Does not look at the person but only the numbers. Targets move way too much and you need a PH.D. To decipher if you are getting paid correctly. Always found errors but was never sure if I found them all. Commission plan says it is uncapped but each year adjusted to keep the salespeople from making too much money. Based on a culture of fear. Everyone is afraid when senior management comes around not happy. The fear and quick trigger firing culture makes you on edge the whole time you are there. Terrible place to work.

3.0
Sep 15, 2015

Senior Sales Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Potential Commission Earnings, Employee Stock Purchase Plan

Cons

Poor Leadership, Low Value of Employees, Lack of Support, Poor Organization, Constantly Changing Target and Incentives, Overly Complicated Comp Plan

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CoStar Group Response
10y
We appreciate your feedback and thank you for your 5+ years of service. As a rapidly growing company, it’s true that the organization of the sales force, as well as targets and incentives, have gone through a number of changes over the course of the last few years. With acquisitions and new products made available, we have had to make adjustments to set our sales force and our products up for success. Change is never easy but quite normal in such a fast-growing and dynamic Company as CoStar.
1.0
Jul 28, 2015

Liars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I hear they offer fair pay and benefits but that's only for the jobs that require at least a bachelor's degree and those jobs sound pretty boring.

Cons

Well, they bought the company I work for, said they were going to learn all about us and what we do for the next 6 months before deciding what to do with us but not even a month after they purchased us they told us that we are all being let go. They said there would be plenty of jobs at CoStar that we would be able to apply to but there aren't. They said would create new jobs for us. They didn't. They said they would be in our office learning all about us and how they can help us transition. They never show up. Basically, they promised us the moon and then failed to deliver. The CEO is only worried about putting more money is his pocket than helping his employees achieve their best career. I've heard from others that work there, I've toured their offices and all the employees not only mention how awful it is to work there, but you can just look at them and see that they hate their jobs. CoStar only bought my company for our client base, which they don't even want. They just want to monopolize the market to make more money for themselves.

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CoStar Group Response
10y
I’m sorry your position with CoStar Group has been eliminated. That is a bad break and many of us have been there and know how difficult that is. CoStar Group purchased Apartment Finder to be able to unite two of the leading apartment listing websites and make a better network that meets the needs of both clients and consumers. In any acquisition, the purchasing company has to examine the existing businesses in the company and evaluate what should be retained to meet the intended direction, and often there are some roles that have to be eliminated. It is not easy to make these decisions knowing that they affect people’s lives. However, the decision to close two of the Apartment Finder products was necessary to insure the future of the Apartment Finder business. Andy Florance, CoStar’s CEO, announced these decisions quickly and in person. In addition, Andy committed to and is following through on his promise to make jobs available in the Atlanta area for as many Apartment Finder employees as possible. In addition to a number of positions that were open and available in Atlanta at the close of the acquisition, CoStar has moved 20 Research Associate positions to Phipps Plaza in Atlanta from other CoStar offices and is planning to move multiple Community Caller positions to Norcross from Terminus. Having made the difficult decision to eliminate two product offerings, CoStar Group has taken particular care to provide as much support as possible to the employees being laid off. All affected employees received at least 60 days’ notice and an enhanced severance package. Employees were able to attend an open house to learn about available CoStar positions, and following interviews and selections, offers are actively going out to employees to fill those roles. In addition, two recruiters have been designated as “Workforce Managers” for employees whose positions have been eliminated to help them easily explore and be considered for positions within the company. As of this writing, there have been 18 offers extended to laid-off employees. All impacted employees also have access to outplacement services, which include sessions on job hunting and resume writing and one-on-one counseling as well as access to online resources to help prepare for external searching. In support of integrating Apartment Finder, we have moved an integration project leader to the area to better facilitate the transition and ensure that Apartment Finder integrates into CoStar Group successfully. In addition, our Regional Human Resources Manager for the Southeast spends at least one day per week at the Norcross office, and executive leadership from a variety of departments including Product Development, Product Management, Finance and Research make weekly visits. We want everyone to succeed, and while we unfortunately can’t keep every role, we want to do everything we can to help employees move toward the next chapter in their career as seamlessly as possible. Please work with the workforce managers – they are there to help for this very reason.
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