CoStar Group reviews

2.7

34% would recommend to a friend

(3,014 total reviews)
avatar

Andrew C. Florance

32% approve of CEO

37% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,014 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Sep 13, 2021

NOBODY loves their job at CoStar

Recommend
CEO approval
Business Outlook

Pros

Insurance is good and that’s it

Cons

Extreme vaccine mandates, recording of every prospect call made, extreme micro-management on every level. CoStar’s clients even dislike them and you will hear about it regularly. New focus constantly with no thought behind it and horrible roll out so you end up telling clients a million different things because CoStar is always going back changing things once they realize it isn’t sitting well with the clients, just seems like constant money grabs right and left at this place and the clients know it. Don’t work here if you want to love your job and have a long term career. It is not a fun sales job. Money is not good enough for the tedious tasks and complete BS you have to put up with. The company has changed and not for the better, I would not be surprised if they no longer have sales reps in the near future and do everything via telesales and online. This company and its wacky CEO are crazy.

1.0
Jun 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits/rates. Pretty awesome co-workers!

Cons

This is an organization that "will do what they want for who they want". If management wants someone in a role, they will make it happen - even if it means overlooking very qualified employees. This happened to me, and was specifically told that management was aware that said person did not have the experience, but that “you will be doing the work”. Additionally, I was denied an annual bonus because of some bogus reason, although I supervised a team and was told that I was bonus eligible. I was not made whole, and this left a bad taste in my mouth. Little to no transparency with how things are done in the department or organization. DEI efforts started strong last year, and the organization's DEI Program Manager made great strides; however, momentum was lost due to lack of support by leadership (at all levels), especially during the last couple of months of my employment. Not sure how the organization can turn things around at this point, especially when you look at the amount of turnover and who is leaving. Minority employees are literally jumping ship. No autonomy. No work-from-home flexibility and no concern for those who wanted to continue to do so for valid reasons.

2.0
Apr 21, 2021

Go where you are valued, which is not here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great healthcare benefits you will never have enough time away from work to use Great commuter benefits, $100/month to your SmarTrip card Beautiful office space (DC office) Good selection of complimentary prepared/prepackaged foods and snacks in the cafeteria (DC office) Generally good and friendly people who work here. I am still friends with a handful of former coworkers. Competitive initial compensation Parking decks across the street in case you need to drive into office - $12 and $13 per day

Cons

No remote work allowed pre-pandemic: CEO likes to call CoStar Group a tech company-although sometimes he calls it a real estate company, which it is not-but doesn't allow remote work, as though Microsoft Word or Excel only works in the office. It is very thinly veiled distrust of his employees. Operates in chaos: CEO describes culture as "startup" culture, but that means company changes direction and priorities at a moment's notice. No obvious guiding values or principles. Managers treat everything like an emergency, when it is often a lack of planning on management's part. Depending on your department, prepare to be stressed out over ridiculous deadlines and working weekends because CEO wants it ASAP. Who cares that leadership won't actually look at it or give feedback for 1 or 2 weeks? Wallpapers over DE&I issues: Company puts on a very good show of caring about diversity and equity, including hiring a new VP for diversity, but there is not a true commitment to changing the culture. Black and brown employees tend to be lower-paying roles and largely absent from executive/senior leadership and the board. HR believes adding white women to senior leadership/board = increasing overall diversity. After national tragedies involving minorities, they issue no guidance to managers about how to actually talk to employees without saying "benevolently racist" things to employees of color. Diversity leaders do not appear to be empowered to make real and significant change in the company, but it is a box to be checked to say they are doing something. Pay: Great initial compensation but very small raises once you're an employee. Get the experience and what you need for your resume at CoStar, then get out. You will probably not make it to the 3 years it takes to be 100% vested in your 401K to keep the company match. Founder challenges: Founder-CEO can be blind to his privilege and wealth when talking to employees, which definitely comes across as incredibly tone-deaf or arrogant/condescending. This can come across as him punching down, whether in all-staff emails bragging about beating or buying competitors or by berating staff (including senior leaders) publicly. Everyone can remember an all-hands meeting-or more than one-where this happened. Open office space: Need to make a call to schedule a doctor's appointment? Prepare for all your coworkers to hear you in the open office floor plan. Work-life balance is a myth, depending on your department. Healthcare plan appears to only have tele-doc services for therapists. I could never figure out how to navigate this. You must accrue vacation and sick leave because they do not trust you to be an adult and use it wisely. It will be a year before you accrue enough time off for a decent vacation. Contributes to employee burnout.

Viewing 61 - 63 of 3,014 Reviews

Glassdoor has 3,106 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.