CoStar Group reviews

Dreadful work environment. Read what people write here and in other places and take it to heart. Free salads and avocados cannot outweigh the culture of fear and toxicity that pervades this place.

It's similar to a call center. You will be expected to make around 70 to 80 calls a day when you start and will have to get at least 15 or so to be 90 seconds long - if the call isn't 90 seconds it basically never happened. You have to get 85% of the people on your list to call on the phone for 90 seconds every month - if you call and they shout nothing has changed and hang up, get ready to call them back again and have them even more angry - then enjoy calling them again in 3 or 4 weeks. Most everyone you speak with hates all of the calls and does not want to talk with you and I don't blame them - you are asking them the same thing every month and trying to pepper in ridiculous "branding statements" you are required to say and asking largely useless questions that you probably already have the answer to in order to keep them on the phone for 90 seconds. You keep calling these people until they answer and the sales people call them too . It's very repetitive, very boring and at the end of they day you are relying on these folks to answer the phone and talk to you to keep your job. Training is fine but you are learning the absolute basics of real estate (most of the training is making phone calls and learning how to enter data into CoStar software. Turnover is very high and there is lots of shuffling people around. The office is nice but folks are packed in like sardines. You sit at a small desk, wear a headset and make calls all day. You are compensated well for this but you may lose your sanity after a little while - hence why turnover is so high even with the solid pay for a twenty something kid with a degree in basket weaving from Radford. All calls are recorded and you will be "audited" about every other day - i.e. your manager will listen to your call to make sure you "branded" multiple times asked the same questions you have to ask every month and make sure you're not just dialing through phone trees or leaving long voice mails to get your 90 second call. Definitely not for everyone - think hard before accepting a "research" position about what the shelf life is for a job making phone calls to angry people all day is for you.