CoStar Group reviews

2.7

34% would recommend to a friend

(3,015 total reviews)
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Andrew C. Florance

32% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,015 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Forward thinking Technology minded company

Cons

Machiavellian Culture, poor management style rampantly micromanaging their teams to death, A negative environment which has sucked the joy out of work in record time. This company is great on the surface but beneath that pretty shiny exterior is an ugly blackened soul that leaves one suffocating under its grasp.

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CoStar Group Response
9y
Thanks for leaving a review and for the work you do on our field research team. Our metrics are carefully calibrated to help researchers excel and drive value for our clients. We value employee feedback (in fact, every post here is read by a senior HR leader) and do take it into consideration.
1.0
Feb 3, 2017
Recommend
CEO approval
Business Outlook

Pros

I can't think of any pros at this time except the building has a cool coffee shop.

Cons

They implement unattainable metrics and expect you to adhere to there ever-changing ways of the company. No month is the same as the next, and they will constantly threaten your position. In order to meet these demanding metrics, a researcher must call over 50 people a day and try to keep them on the phone by maintaining irrelevant conversations in order to get over a million two-minute” calls. You wont have time to actually add data and gather new information because you will be too busy asking how the weather is in Chicago, or reiterating a memorized “About CoStar” that you practiced to be exactly 2 minutes just to hit your metrics. The listen to your phone calls and coach you with EXTREME micro-managment. These researchers work their butts off and get NO gratitude in return. The amount of change this company underwent is extremely unprofessional. The environment is extremely unhealthy. Management will send you an email every 15-30 minutes monitoring your calls and requesting you get back on the phone. Accompanying those emails, are a series of other emails from Upper-Management with you on a ranked list with your fellow colleagues. They expect an employee with a lower-level portfolio to hit the same metrics as those in a high-level portfolio, treating them all with the same disrespect and mental abuse. Also, you know those 2 ten-minute breaks REQUIRED by California law? Well, don’t even bother with those. You need every minute of your shift dedicated to hitting your metrics you will absolutely not have time to take your legally required breaks. There is nothing good about this company, and culture is non-existent. What we all share as employees is coming into work and being completely miserable for our overworked unappreciated 8+ hours shift. The CEO cares about quantity, over quality. He wants more profits by charging people an obscene amount of money for useless data that the researchers DON’T HAVE TIME COLLECTING BECAUSE THEY ARE TOO BUSY COLD CALLING. The CEO cares about wining over the general welfare of his employees….. and will do just about anything (including developing an unhealthy work environment) just to be number one.

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CoStar Group Response
9y
Hi there, thanks for leaving a review. We hear your feedback and we appreciate the work that you’ve done here. We are deeply committed to ethical conduct and want to gather more information. You can report your concerns to hrdepartment@costargroup.com, or our designated compliance officer at jcoleman@costargroup.com or call 1-800-750-4972 and do so anonymously.
1.0
Apr 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cell phone andd ipad provided

Cons

- Sales compensation is mainly based off of Net New Sales. Penetrated and small markets have impossible numbers to hit since comp plans roll out nationally. - If the current comp plan pays out to much, Management will change the plan as often as needed. You never seem to get paid correctly, most people give up trying after months of fighting. - It's all about numbers and quarterly earnings, not about people that work there. Your work-life balance will be horrible. - It is common for whole teams to leave within short periods of time.

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CoStar Group Response
10y
Thanks for the feedback. We strive to ensure that our compensation plans reward our sales teammates for the great performance and are aligned with the strategic priorities of the business. Definitely want to make sure that your compensation package is correct, please contact us at hrdepartment@costar.com and we’ll take a look.
Viewing 175 - 177 of 3,015 Reviews

Glassdoor has 3,107 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.