Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CoStar Group

      Engaged Employer

      CoStar Group reviews

      2.7

      34% would recommend to a friend

      (3,012 total reviews)
      avatar

      Andrew C. Florance

      32% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,012 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Jul 22, 2021

      Have Empathy For Your Employees

      Client relationship consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great coworkers -Above average salary and benefits for recent graduates -Work ends when I clock out

      Cons

      The company has built a culture where people are constantly in a state of fear. Managers tell employees constantly that we're easily replaceable when we don't make enough calls in a day, emergency projects pop up all of the time and managers are too scared to ask the directors who are too scared to ask their bosses and no one ends up being on the same page with anything. There is a constant panic mode at the office. People say that it feels like a startup energy because things are 'fast paced' and 'rapidly change' but startup energy also means innovation from employees and giving them freedom. Erratic =/= "startup energy". The biggest issue with this constant state of fear is that we are in a global crisis and employees are not being given a voice or opportunity whatsoever to voice our concerns. We are too scared to speak up to managers or directors or HR because people will be and HAVE BEEN fired for objecting to putting themselves in harm's way in the office. Andy is a brilliant man who has created a highly successful company, but your employees have held things down this last 1.5 years. We deserve some respect from leadership and not made to feel disposable. With that being said, at a time when COVID cases are tripling daily, all employees are forced to be in the office because "we can't be a real estate company that doesn't occupy real estate". In this country, in this state, parents are dying. Grandparents are dying. CHILDREN are dying. There are no vaccines available for them and your employees who are parents are scared. Listen to them. Every day I walk around the building I am feeling like I am on the verge of tears knowing that I am safe surrounded by vaccinated people but that my children are at daycares where hardly no one is vaccinated. I was one of the people that praised costar before in earlier reviews because I didn’t understand the complaints people had about metrics or projects but I’m in disbelief that this company is putting our families at risk just to have more people in their seats. You are risking our lives and our children's lives because you want to MAKE AN EXAMPLE TO OTHER CRE COMPANIES. I am sure that HR will send a response that there are mental health resources available and that I can email Hr to discuss more, but yeah right. HR barely gets back to anyone about our requests and when they do months later, it is copy and paste generic emails. Also, nobody feels like we are able to voice opinions or else we will “just be replaced” as our managers keep saying.

      1.0
      Aug 12, 2021

      only as your last resort

      Product marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay, good benefits, great employee stock plan

      Cons

      How the CHRO and HR are responding to comments on Glassdoor with defensiveness is a perfect example of how this company operates. Complete lack of self awareness, EQ and accountability. This company is imploding. People are being fired on a whim or are leaving in droves because of the full time back to office requirements. It’s bleeding money through attrition. There are so many open roles they can’t fill, but they continue to fire or lose people instead of letting them work from home. The only way you are really allowed to succeed is by being available and committed 24/7. If you are going through big life events (kids or marriage) you will likely be passed over for someone less skilled or less experienced because you are not as available, especially as a woman. Look at upper management’s lack of diversity for evidence. When you’re in the office they track your every move with the keycard, you even have to swipe to leave the garage. The big brother mentality is so intense, people wonder if office conversations are recorded. I’m sure this is also for everyone’s safety, but it’s definitely for more than that. Micromanagement, divisiveness, and fear tactics are celebrated. Executive leadership takes zero accountability for its mistakes and uses scapegoats to distract from their failures. There is no room for creative freedom, being entrepreneurial within the organization nor product innovations and the suggestion of those will get you fired, threatened or the target of public humiliation. All prioritized product work comes down from the very top. Development is too dysfunctional to practice agile methodology and there are not enough resources for some products which suffer massively because the existing resources are spent rushing to integrate newly acquired companies with little to no long term strategy to guide the integration. Further, there is a mass exodus of developers which they have yet to replace. If there is a personnel issue they throw money at it or goes into litigation.

      1.0
      Sep 27, 2018

      Talent Brain Drain- BEWARE

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Great product that sells itself 2) Talented research staff 3)Ability to make good money if you get lucky 4)No Competition

      Cons

      I really wish I did not have to write a negative review about CoStar given that I'm going on nearly a decade with this company. CoStar was a great place to work for and having been through many M&As (i.e. LoopNet/Apartments.com) it all seemed to head in the right direction. I even considered this being my last employer until everything changed at our annual sales conference. Many reviews here from sales representatives all point to the disaster that occurred when the company decided to double sales quotas, decrease commission payouts and then institute a whole host of initiatives with the sole purpose of boosting the stock price. On our Monday calls, they have no problem admitting that every decision is to increase our stock price even at the expense of long-term employees. It's sad to say many great and talented employees are leaving at alarming rates with management not even doing anything to fix the situation. Literally every single sales rep I know of has never seen morale this low and none have felt so worthless as they do now. It is an unhappier CoStar.

      avatar
      CoStar Group Response
      7y
      Thank you very much for your feedback which is always welcomed. You can always speak to your manager, Vice President and the overall head of sales if you feel this way too. In 2017, assuming you are an CRE salesperson, two very significant developments occurred, namely the demise of Xceligent and then secondly the changes made to LoopNet which has involved optimizing LoopNet as a vibrant marketplace for premium listings and reducing LoopNet's Information & Research capabilities. Essentially two viable competitors to CoStar were removed from your selling landscape. Additionally, with LoopNet now a marketplace for Premium Listings, our sales reps can sell more CoStar and larger LoopNet marketing packages. This was the reason for higher sales targets. We are one of the very top paying sales organizations in our industry with the very best products to sell. If you are an Apartments.com Rep, same story on competition. We acquired ForRent.com, a terrific brand with tremendous potential and with fewer near term competitors, more opportunity to sell. The Apartments.com network of sites is stronger today than ever and for the 4th year running, a $100M marketing campaign. A considerable number of existing reps have not only reached these more than achievable targets but have blasted through them and like previous years, are making more money than ever before. Our advice is to seek development support from your manager and/or colleagues to become a CoStar top performer. People leave CoStar and any company for a variety of reasons. This year, we have asked our CRE reps to focus on serving the clients they have bought our product and want to be shown how to use it. If they like their rep, see value in the product, renew their agreements and recommend us to their peers and colleagues, we will have a NPS score somewhat similar to what we have in Apartments.com today. Some reps we have hired in the past have not looked after their clients, do not want to train them and just show up annually expecting a renewal. This is not a winning formula and something sales management are working very hard to fix right now. Be one of our reps who are liked by your clients! The CoStar stock price is a gauge of how well we are doing as a company and our market capitalization (Stock Price X Shares in Circulation) how we are valued by our investors. If we are doing well and our shareholders are happy with their investment, we can ask them to buy more shares or lend us money to do new and interesting things in the future. This is good for everyone even if you are not a CoStar shareholder but employee of the company. We can continue to invest in our future, continue to acquire new and interesting future companies and keep developing/improving our products. This is why a strong stock price is important for all of us at CoStar. On a final note, our CEO is extremely open to feedback from people at all levels of the company, as is the senior management team. Have you ever asked him a question or sought a meeting to share your ideas? If the answer is No then why don't you try! We want everyone to do well at CoStar and if we look after our clients, keep growing the business and deliver great products/service to our clients, your career and experience at CoStar will be unrivalled. Thanks again for your feedback.
      Viewing 16 - 18 of 3,012 Reviews
      Related searches: CoStar Group jobs | CoStar Group salaries | CoStar Group benefits | CoStar Group interviews | CoStar Group conversations
      ReviewsCoStar Group reviews

      Glassdoor has 3,104 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.