CoStar Group reviews

2.7

34% would recommend to a friend

(3,012 total reviews)
avatar

Andrew C. Florance

32% approve of CEO

37% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,012 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 29, 2017

Toxic Culture, Toxic Leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is an avenue to get into Commercial Real Estate, albeit a circuitous one Free fruit The benefits are great Many nice, well-meaning people

Cons

The way that people are treated and managed at CoStar is notoriously dehumanizing. My manager once told me: "Make sure you have someone to blame" My team often worked directly with the CEO, Andrew Florence. Andy is an irascible, mercurial, vindictive leader that believes in humiliating, intimidating, and debasing his colleagues in front of others. Despite his stature, Andy terrifies the executive leadership on down. People are even afraid to openly acknowledge Andy's behavior and only reference him to others with cryptic whispers. Andy blames all of the company's shortcomings on the people around him, which is ironic because he doesn't allow virtually any decisions to be made without his approval. Andy is the King Joffrey of CEOs. If you've ever had to use a CoStar product, you know Andy doesn't know how to run a technology company. The technology stack is a massive dinosaur of obsolete bandaids-on-bandaids. I am sure that many of the higher-ups are actually talented but their single most important skill is surviving at CoStar. Almost all of the leadership has worked at CoStar their entire careers so they have never had exposure to real leadership. Andy was worst rated CEO in DC on Glassdoor in 2013 and he had a meltdown. After that came out, you can see that there was some pressure to improve the reviews of CoStar/Andy. This also seems to be the time when they started publicizing the employee health initiative, which rewards people's Fitbit achievements. Keep looking. You're better than this.

1.0
Jul 6, 2021

Mental Health Nightmare

Recommend
CEO approval
Business Outlook

Pros

Commission structure, monopoly on the market, great product

Cons

ANDY FLORENCE. Micromanagement. Disastrous product roll outs. Lack of organization alignment. All managements managerial style is fear based. Constant threats of getting fired. Lack of employee empathy. Forced vaccines. Constant organizational changes- usually for the worse and extremely unorganized. Way too many pointless meetings. MENTAL HEALTH NIGHTMARE. I do not have one coworker who actually enjoys working for this company. Activity metric has yet to be adjusted since being back in the field.

2.0
Mar 8, 2021

You may want to stay away.

Recommend
CEO approval
Business Outlook

Pros

They make a good product.

Cons

The cons are many. The treatment of that sales staff is agregus and archaic. This is a company that still figures out the monthly commissions on an excel spreadsheet. The commision plan changes every year and very few understand it, management included. The company has numerous ways to reduce your commission, here are a few examples which reduced my commission: a 15 year client retired, a company in my book of business merged with a company that was not in my book of business,(negative net effect over $10K), a single use client died - I was penalized and I even sent to company the obituary. In the 48 plus months of working there, only 3 months had correct commision statements. The onus is completely on you to catch the mistakes and correct them. Then you must follow up to make sure it is correct - then there is no guarantee that the correction will be properly reflected in your next payment. It once took me 4 months to get the proper commission payout. The bottom line is - if you don't find a mistake in your numbers it is because you didn't look. There are many other reasons this company is a revolving door. The commision structure is just one - a big one. I stayed way too long. It never got better. So do yourself a favor, skip this sales job and keep looking.

avatar
CoStar Group Response
5y
Thank you for taking the time to share your thoughts on working at CoStar Group. While we’re happy to see you note the power of our products that bring tremendous value to our clients and have enabled us to be the leading provider of commercial real estate information, analytics and online marketplaces, we’re disappointed to read the rest of your review. It's unfortunate that you had that experience with the commission plan. The plan is regularly communicated to sales reps when any change occurs in order to review the details and answer any outstanding questions reps may have. Subsequent to that, each rep receives a commission plan document outlining all of the components of the plan. Reps must sign the document so they are eligible to receive commissions and should always be working with their managers, sales leadership or the commission team if they have any questions on aspects of the plan that don't align with their understanding. If there is more you would like to share, please email HRdepartment@costar.com with as much detail as you are willing to provide. We wish you the best in achieving your career goals.
Viewing 13 - 15 of 3,012 Reviews

Glassdoor has 3,104 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.