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      CoStar Group

      Engaged Employer

      CoStar Group reviews

      2.7

      34% would recommend to a friend

      (3,017 total reviews)
      avatar

      Andrew C. Florance

      32% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.1

      Diversity & inclusion

      2.8

      Career opportunities

      2.7

      Work/Life balance

      2.4

      Culture & values

      2.3

      Senior management

      CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 16, 2021

      Toxic.

      Research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros at all unless you count the people you meet.

      Cons

      Where to start... They say you don’t take this job home with you but all the work they make you do is always in your head. For all the work we do they don’t pay us enough. Toxic work environment, you have toxic mangers cursing left and right telling you that you will lose your job every other day or that if you don’t like it you should leave. Adding more and more work everyday and telling you your main metrics won’t get affected but later having a talk with you because you didn’t meet expectations. For me they didn’t even do a mid year review. Any training or any quick review of your work with a “needs more work”. Then you look at other people’s work in your teams and they did half the work you did and they don’t get In trouble. To me it sounds like they play to much favorites. Looking at people that meet their requirements move up without trying because of certain traits that they want. So much more to say but hopefully this helps give you a quick picture.

      avatar
      CoStar Group Response
      5y
      We appreciate the time taken to leave us your feedback. We have an enormous amount of pride in our people, who are constantly helping to shape and drive our company culture forward. We are proud to also offer our employees competitive salaries, which are often above market in many of our office location, Richmond included. Our leadership remains committed to providing the necessary support, communication and resources needed for all employees to be informed, engaged and successful in their roles. The company has continued to make substantial investments into our training offerings via unique programs like S.O.A.R. and the Emerging Leaders Program in marketing research, a robust library of LinkedIn Learning courses, as well as a more targeted manager training program designed to help strengthen the skills of our people managers. All of this is designed to help our people grow along with the company with the goal of facilitating improved communication and collaboration between managers and employees. Lastly, we encourage any employee who may be struggling to achieve an appropriate work/life balance to utilize our Employee Assistance Program benefit for resources and tools. We also have an anonymous ethics hotline that we encourage employees to use if they feel unethical practices or behavior is happening in the company. These resources can be found on the HR page of our intranet. If there is more you would like to share, please reach out to HRdepartment@costar.com.
      1.0
      Oct 15, 2019

      Revolving Door in Sales .. Stay Away!

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay WAS decent but they recently changed commission structure Benefits

      Cons

      Low pay compared to market Revolving door Poor company culture No actually coaching from managers, everything is done through fear and intimidation Boys club, definitely a toxic environment for women Diversity and inclusion efforts not taken seriously No actual system of checks and balances founder/ceo makes decisions

      avatar
      CoStar Group Response
      6y
      Thanks for taking the time to leave us a review. Our sales team is an essential part of CoStar Group, and we appreciate you being part of our team. While the overwhelming majority of our 4,000 employees enjoy their time at CoStar Group, your experience appears to be falling short of our goals. CoStar is committed to creating an inclusive environment and is proud to be an equal opportunity workplace and affirmative action employer. Please know that we read every review and share feedback with the appropriate leadership. Specifically regarding the office culture you mentioned, we would like the opportunity to learn more about your experience. We do not condone any form of discrimination or harassment based on gender or any other protected category. We strongly encourage you to share your specific comments with us at HRdepartment@costar.com so that we can determine the best way to address them.
      1.0
      Jul 23, 2019

      Do NOT work at Costar!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health benefits are exceptional but you will NEVER have time to use them. Also, most of the employees are truly kind and very friendly, and I will sure miss them.

      Cons

      Dear prospective employee, Read this carefully even if you are desperate for work because you will not have time to look for another job while working at Costar. This is the worst place to work and the executive management is even worse. The rest of the management is a bunch of “yes” men and women. They will lie during the interview process and tell you that it’s an outside sales job but it’s not much more than a telemarketing job. They will lie and tell you that you’ll earn lots of commissions but you will not. They will tell you stories about cash bonuses and car giveaways then you find out that they were only company cars as they nickel-n-dime you on your business expenses. You will be just a number. You will feel like a slave. Expect to pay for parking out of your own earnings. Expect to work 60+ hours a week every week with no end in sight until you quit. Expect to be micromanaged beyond your wildest imagination. Expect to feel sick physically and mentally due to the enormous stress. Expect to waste your PTO to go to the doctor or the dentist while working long hours during your personal time at home. Expect endless changes. Expect to perform to unattainable and ridiculous metrics every week, or you will be humiliated in front of your peers. When you are in production (out of training) and receive your book of business, expect to receive many reversals (full value chargebacks) on cancelled subscriptions that you had nothing to do with, but if the customer renews, you will NOT receive credit for the entire renewal amount, you will only receive whatever net new increase you added, which will be wiped away by other chargebacks/cancellations. I could write many pages about this horrible work environment but I hope you get the picture. Run and don’t look back even if you are desperate for work. You will find a much better employer and do not believe the good reviews on Glassdoor because they are FAKE as Costar’s reputation.

      avatar
      CoStar Group Response
      6y
      Thanks for taking the time to provide feedback about your time with us at CoStar Group. We're sorry to hear that your experience working here was less than ideal. While it's never easy to hear negative feedback, we take both positive and negative reviews seriously and use them to determine where we're getting it right and where there are opportunities to improve. CoStar Group focuses on enabling sales achievement for our team members by offering an industry-leading platform, substantial training and mentoring, and the support of a leading marketing team. Our sales targets are carefully calibrated for each market, and we regularly assess them to ensure that top-performing sales team members are rewarded for performance. We always encourage our team members to speak with their manager if they run into challenges. We welcome the opportunity to expand this discussion about your experience. If there are specific issues you can speak to as it relates to your observation of our leadership team, please email us at HRdepartment[at]costar.com. We value our employees, and our leadership is committed to providing the appropriate information, tools, and resources they need to succeed at CoStar Group. We would appreciate any further details you can provide so we can use this as an opportunity to improve.
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      ReviewsCoStar Group reviews

      Glassdoor has 3,109 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.