CoStar Group reviews

2.7

34% would recommend to a friend

(3,017 total reviews)
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Andrew C. Florance

32% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 6, 2017

They do not care about their employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary, Nice office, Benefits, Food

Cons

You are not allowed to have any opinions in this establishment. If you have any ideas they will always throw the salary in your face and basiclly say, "you're getting paid good so deal with it". So far the things they have in place are not working and rather than listening to the employees who actually do the job, they ignore.

1.0
Jun 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits, lovely building, large paycheck, monthly lunch stipend

Cons

They act like they really care about their employees, but you are clearly only worth whatever your metrics are. As many have said below me, the metrics are extremely unrealistic, especially the higher you go in portfolio. This was something we discussed over lunch literally every day I was working there, so I know I wasn't the only one who felt this way. They try to claim not to focus on the metrics, if you just do your job, the call numbers will happen naturally. Not at all true. There were days where I made 80-90 phone calls, and still only had 9 "quality" (minute and a half long) conversations. I had plenty of clients who vastly preferred to communicate via email, and would give me all the information I needed, and yet they still didn't count towards my update frequency unless I also gave them an unnecessary phone call just to check, which usually pissed them off. They also change so many of their methods so quickly, it's hard to keep up. I understand that a company is constantly growing, but when you are taught something in your training, and the next training class (one week later) is taught the complete opposite, you're going to have a problem.

1.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay, great people at the peer level

Cons

Please read everything in the below reviews. They are spot on when it comes to poor and incompetent management, terrible metrics that make the job worse than it really has to be, and unrealistic career goals. Research is essentially a slave ship where you either die (quit/fired), or you get a chance to move to another part of the slave ship (another dept.). Either way, you're still on a terrible ship with poor leadership. Granted, the company makes A LOT of money. In those terms, it's a good company. It's when you pull back the facade and look deeper and see the grimy, gross, underbelly of the beast. It's sickening that they haven't acknowledged their growing employee morale problem. They don't care. You're just another cog. Do not listen to their lies in the interview. You will be calling. A lot. You will not learn SQL, you will not learn anything advanced when it comes to commercial real estate. You will be a call center professional. That is your job until you quit or change departments, regardless if your'e an Research Associate I, II, or Senior Research Associate.

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CoStar Group Response
9y
That you for the value you’re creating for us. We’re glad you’re enjoying our pay and benefits. We’re committed to transparency throughout our interview process. Research associate candidates have the opportunity to spend time with a current researcher to observe them at work and determine if the position is right for them.
Viewing 199 - 201 of 3,017 Reviews

Glassdoor has 3,109 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.