CoStar Group reviews

2.7

34% would recommend to a friend

(3,017 total reviews)
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Andrew C. Florance

32% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Sep 20, 2018

Cog In A Machine

Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are decent.

Cons

"Research Associate" = it's a call center envrionment with metrics. You need so many 90+ second calls a day or you get coached or fired. Most people you first speak with don't know who we are or why we are calling The company is shady and weeds out people who don't show loyalty There is almost zero room for growth

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CoStar Group Response
7y
Thanks for taking the time to leave feedback. Regarding room for growth, dozens of associates in the Richmond office have gotten promotions to either manager or to any of our numerous other opportunities. Some have joined the Customer Relationship Manager team, others are Business Analysts, and some went to Marketing or Sales. We are committed to continuing to provide career path opportunities and improve opportunities for professional development for all associates. I encourage you to speak to your manager if there is a particular path of growth that you are looking for. Focus groups with brokers have shown that phone calls are the preferred method of communication, and we have found that data is gathered much more efficiently through a phone call. As you probably know, for those not familiar with CoStar we take the opportunity to show them the value in listing their properties on the largest commercial real estate network. If you would like to discuss this or any of your other concerns further, I encourage you to reach out to your manager, your HR representative, or me directly. Brad McGetrick
2.0
May 21, 2018

miserable

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Decent time off for maternity

Cons

There is zero stability. The researchers are put under insane amounts of pressure to hit the impossible metrics. New goals are added constantly and the top performers cheat regularly, which raises the bar for everyone else. Management rarely seems to care about their employees and seem fine killing their team each month in hopes of getting a bonus. The CEO himself is great, but is the only one who seems to care about the employees

1.0
Apr 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Overpaid call-center...coworkers make it durable...great views. Benefits are nice and paid holidays. Free snacks and lunch card. They are renovating

Cons

CEO only cares about numbers and he dangles money to wooo you in only to beat you down with a whip. Always feel stressful. Never sure if you’ll be employed day to day. The metrics change weekly which negatively affects our numbers. A very unmotivated stressful environment. The high turnover rate should indicate an issue. They hire anybody with a degree without CRE experience and then pressure and threaten we’re not doing enough. Modern day slavery. The CEO and VP should sit at a desk for two weeks and see what it is like.

Viewing 259 - 261 of 3,017 Reviews

Glassdoor has 3,109 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.