CoStar Group reviews

2.7

34% would recommend to a friend

(3,017 total reviews)
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Andrew C. Florance

32% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
2.0
May 10, 2021

Not the same as it once was

Recommend
CEO approval
Business Outlook

Pros

Loved the people on my team. Good benefits.

Cons

Turned into Big Brother with metrics instead of focusing on letting their sales people do what they do best which is sell. Very disorganized from top down. A lot of back pedaling with how they want things done, but instead of taking responsibility for upper management making the wrong decision they place it on the sales people even though we did exactly what we were told to do. Work life balance and pay is not worth it anymore. No longer feel valued

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CoStar Group Response
5y
We appreciate you taking the time to leave a review. We're pleased to read your comments about your experience working with your fellow colleagues and the benefits we offer employees. Our passionate, knowledgeable and dedicated people are what make CoStar Group such a great place to work and gain comprehensive commercial real estate knowledge. We are also proud to offer top-tier benefits, like multiple healthcare plan options to meet employee needs, 401k matching, free food in offices, tuition assistance, fitness and wellness programs and much more. We're disheartened to read the rest of your review, however, especially about no longer feeling valued. We value the hard work of each and every one of our employees and their dedication to providing our clients and the commercial real estate industry with the data, information and analytics they need to be successful and drive the industry forward. All metrics set in any of our departments are carefully designed to help our employees achieve success while simultaneously delivering value and accurate, timely information to our clients who rely on our information, services and marketplaces to conduct their business. We wish you the best in achieving your future career goals.
2.0
Sep 8, 2019

It is what it is

Recommend
CEO approval
Business Outlook

Pros

Good experience to add to your resume right out of college, free food, free activities, and good people.

Cons

It's a glorified call center. Your hard work goes unnoticed. It's one of those "born, raised and never leaving rva" kind of places. Everyone knows everyone. They stress you out over cold calling strangers. Essentially, you feel worthless, annoying to clients, and are a number to management. You are nothing, but a number in a game of getting better statistics than the person next to you. If that's you're thing and you need a job that pays good money, go for it. If you want a job with meaning, I'd look elsewhere. You leave work at work, which is nice, but the stress you take home with you takes a mental toll, thus barely a work life balance.

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CoStar Group Response
6y
Thanks for taking the time to leave a review about your experience at CoStar Group. Research is at the core of what we do, and we’re proud that employees throughout the company started their careers here in research. It’s important to us that every member of our team understands this critical role. Calling is an essential part of the research process and it obtains information for our clients that simply cannot be obtained any other way. CoStar Group is continuously focused on improving how we measure success for our teams and provide benefit to our clients, and we appreciate your feedback. Thanks for your time with us, and we wish you the best moving forward.
1.0
Jul 15, 2019

Toxic

Recommend
CEO approval
Business Outlook

Pros

Market leader. Great people. Free snacks and salads.

Cons

This is the most toxic place in DC which is an achievement these days! The CEO is narcissistic who loves to throw out personal insults to his staff at every opportunity. Management are beaten down drones who take the beat downs and obey every irrational order but make fun of him behind his back. Culture of fear is enforced by mindless followers who live only to please the CEO.

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CoStar Group Response
6y
Thank you for your time with us, and we're sorry to hear this wasn't a good fit. As you mentioned, CoStar Group is proud to be a market leader with a great team of people. We're passionate about our work of providing best-in-class products that help our customers. CoStar Group leadership strives to reflect that passion in how they treat their teams and motivate them to reach their goals. If there are specific issues you can speak to as it relates to your observation of our leadership team, please email us at HRdepartment [at] costar.com. We value our employees, and our leadership is committed to providing the appropriate information, tools, and resources they need to succeed at CoStar Group. We would appreciate any further details you can provide so we can use this as an opportunity to improve.
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