CoStar Group reviews

2.7

33% would recommend to a friend

(3,022 total reviews)
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Andrew C. Florance

31% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,022 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The CEO is hands-on with researching, conceptualizing and marketing the product we sell, and seems to be genuinely interested in feedback to improve. He is not "corporate". Customer-facing events and campaigns are top-notch and over-the-top, which draws attention to the product, giving sales an edge in connecting with prospects. Great benefits in regards to wellness program, stock purchase, health insurance, vacation accrual.

Cons

Compensation. The commission structure is the only con, and it truly belongs in the con category, as I feel conned by it every month. The company runs off a spreadsheet. Enough said... But I'll elaborate. Each month the sales are put on a shared spreadsheet, and managers decide who gets credit for what. Since the managers pay is affected by pay-outs, you essentially have the fox in charge of the hen house. Some reviewers have gushed about the compensation, while others bash it. You may think that distinguishes the slackers from the workers, which is not accurate. There are top earners making very low commissions. It is the Wild West of pay structures, as guidelines are followed here and there, but not always and not with everyone. You will also definitely get a commission statement with loads of mistakes, and then you submit corrections, and then your "final" statement will have loads of brand new mistakes. Keep very good records of everything you sell. And get everything in writing in regards to compensation. It is a depressing, soul-sucking missive that, even with new changes, will continue to be a nightmare if not addressed.

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CoStar Group Response
10y
We appreciate the feedback – we love hearing you enjoyed taking advantage of some of our benefits, and we are proud to have a vested interest in putting all we can into events that lead to more deal for our sales force. Sales deals are currently tracked in a spreadsheet, but commission splits are determined through a combination of a formula and manager weigh-in to include any special situations involving the deal. Any representatives who participate in the selling activity that leads to a deal closing will share in the credit/commission associated with a deal, and any out-of-market deal assignments are dictated by the representative who has the assigned territory. We always insist our salespeople keep good records of everything they sell, because input errors are often what lead to problems later on. We will always pay our employees what they deserve, and are always working to make the process easier for everyone involved.
3.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Good Training, Excellent Colleagues, Innovative Products. Paid expenses, full array of tech devices given to employees(Apple & Lenovo) & plenty of branding with apparel etc...

Cons

Management has a hard time figuring out how to figure anything out. There is a lot of frustration because of how decisions are made and who is put into the better roles. Senior leadership grasps at straws to come up with a new strategy, which never seems to be well thought out and as employees we are just to supposed to deal with it.

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CoStar Group Response
10y
Thanks for providing feedback on your experience as an employee. The Sales department has recently undergone significant changes because of rapid expansion of the company, primarily through acquisitions that have added a large number to the sales force. In order to adequately integrate all the sales forces together, the task was approached from multiple angles and the pros and cons weighed before any decision was made. On the individual level, the leadership team considered a number of factors before determining the most appropriate role assignment. We continually assess what roles/levels are needed in each market and make changes regularly as business needs dictate, and do quarterly reviews of career path promotions as well. We know necessary structural changes won’t always please everyone, but we have been able to better position the department for future growth as our members of the sales force continue to close outstanding deals and make significant headway in the industry. We value our employees’ feedback, both current and former, and take reviews like this into account as we work constantly to make CoStar Group an even better place to work.
3.0
Aug 11, 2015

What you make of it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to learn everything at a high level about commercial real estate. If you are really interested in real estate, finance, or economics, this is a great starting platform for your career in the field. That said, a lot of really stupid people are hired who are not interested in anything about real estate or economics, so they really bring the company down because the info they add sucks, and they are generally depressing. People from here end up at top investment funds, REITs, and developers. I did, and many of my friends have too. I've actually made some really good friends from here because it is a young environment and people have shared interests in real estate.

Cons

When I was there you had to meet arbitrary call minimums, which I can understand. Also, the managers are all your peers, so it makes for a unhealthy environment when a fellow 20 something is feeding you bs on why you did not get your bonus. ALSO, they mess the bonuses up a lot - be warned.

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CoStar Group Response
10y
Thank you for the feedback, we love hearing about our former employees who have gone on to work for top firms in the industry! Many of our employees are very interested in commercial real estate, and we work hard to give them the knowledge and skills to be able to work with top brokers and investors on a daily basis. There are some who simply don’t have the interest others do, and while it’s tough to reach them on a level that motivates their work, we are always working to increase our employee engagement. As we expand the breadth of our reach as a company, we encourage our researchers to be a part of the new initiatives and projects developing all the time that cover topics that weren’t previously a focus of the Research roles. And with a defined career path for employees, our senior research associates now receive training on management skills, to both provide them with the skills needed to effectively communicate with employees, as well as learn new business skills that aren’t necessarily real estate-specific. We are always working to provide more and better information for our clients. Many of the new initiatives in Research help to not only provide an more details, but having been a focus of a smaller team that works to become experts in the topic result in their ability to provide the client with more information, and serve as a strong source of information. Our bonus policy for Research has been redefined over the last year to help employees understand more and managers to communicate better. All researchers, unless on a corrective action plan, receive a quarterly bonus, and managers determine the amount allotted based on performance, with approval from higher level management.
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