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      CoStar Group

      Engaged Employer

      CoStar Group reviews

      2.7

      33% would recommend to a friend

      (3,019 total reviews)
      avatar

      Andrew C. Florance

      31% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.1

      Diversity & inclusion

      2.7

      Work/Life balance

      2.7

      Career opportunities

      2.4

      Culture & values

      2.3

      Senior management

      CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,019 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 6, 2015

      Absolutely disgusting excuse of an abysmal company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing.....I must enter 5 words apparently, but there aren't 5 good things about this place.

      Cons

      Where can I start. Let's start with previous comments. A lot of people have said in the ONE good thing they mention is that there are a lot of young people at the company. That is not quite exactly a great thing. Several of the people CoStar hires have not had any previous employment. I am not pretentious nor judgmental of anyone, however its nearly insulting to my intelligence to have multiple college degrees and be in the same peer group as someone who maybe a high school graduate. This experience has cause me to re-evaluate my life and examine where I have failed. Management seems to think negative reinforcement is the key to survival. I wish glassdoor would let us upload pix in our review so I could show you how nearly every single message in an average inbox is negative, what you didn't do right, what you did do wrong. Would it kill you guys to actually say something nice to somebody one time? Like for instance, "You did a nice job on the phones yesterday, keep up the great work! :-) " No. Never. Not in your dreams. Management hasn't realized basic human interaction, you attract more bees with honey than vinegar. Have a Coke and a smile guys. Furthermore, management wont even call you by your name and say hello, but they will tell you it's 3 minutes past the hour & tell you to get to work. Don't come here if you have ever cared about being a team player or actually believing any of that Together Everyone Achieves More hogwash. You will learn very quickly they don't care, you don't count, nothing else matters but how much you're on the phone. There will never be a team building event, like so & so team meeting for drinks at one of the many watering establishments close by so people could actually learn their coworkers names. There is a constant fear of who will be fired next in the office. There is no job security. Training is an utter disaster. They show how much they dont care about you and your status at the company with this abysmal training.

      avatar
      CoStar Group Response
      11y
      We do not require anyone in our Community Research roles to have advanced degrees. As that is not a requirement, a person who has multiple college degrees and accepted the role should not be surprised to find colleagues who have not reached the same level of education as them. As one of the newest additions to our Research department, Community Research begins with contracted employees provided by an agency, which should have fully explained the nature of the job when they offered you the position. At CoStar Group we are proud to have employees from all different levels of education and those with varied work experience, which is why we are not going to refuse a person with multiple degrees from an entry level position if that is the role they have come to us for. Saying that it insults your intelligence to work with someone who has a high school diploma doesn’t offend this company so much as it offends the colleagues you speak of. Community researchers receive weekly bonuses for excelling in their duties, many of which reach those marks regularly and as a result see that extra monetary compensation beyond their regular pay for doing a great job on a weekly basis. We hope our community researchers are able to see that as recognition. CoStar Group cares deeply about its employees, and while we do have to get actual work done while we’re in the office, the Community Research management team is constantly developing new things to help colleagues work together and enjoy their time in the office more – including team trivia challenges, team lunches, birthday celebrations and more. Recently the office gave away Atlanta Hawks tickets along with many other prizes as part of its ongoing recognition initiatives. It’s difficult to have office happy hours because we have about 80 community researchers who work hours later in the day who would be unable to attend any happy hours at all, and that would be unfair. We don’t want to give additional offers to one shift group that we can’t give the equivalent to for others, but employees are always welcome to set up non-sponsored CoStar Group events on their own to collaborate with their colleagues. The majority of our community researchers continue to be contractors – and the nature of that means not everyone stays around. But we notice good work and want to keep those who appear to enjoy the job as well, with new opportunities to apply for a full-time position and join the Research career path every six to eight weeks for community researchers.
      1.0
      Apr 2, 2015

      The place that sucks happiness out of you

      Research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young coworkers that keep each other sane (but are all suffering from misery) Free stuff (Is it worth it though? no) Nice office space (but atmosphere is filled with fear, paranoia, and unhappiness)

      Cons

      What's worse than CoStars glassdoor ratings? CoStars yelp ratings from current and former clients. Everyone hates us. Management yells at researchers to make more calls to "build relationships" with brokers. Hi management - if the company is treating client brokers like crap, why do you think they would want to talk to us? THEY DON'T. It is so incredibly depressing to work here. Metrics, metrics, metrics. Numbers really mean nothing. Our quality of work sucks because of the numbers we need to meet - causing us to rush and submit crappy work. Other people have mentioned how CoStar doesn't care about its employees. It's true - we aren't treated like human beings, but robots. I am actually beyond confused on how a company does not listen to its employees - what is CoStar without us? Terrible relationships between managers and researchers. Very little trust, a lot of micromanagement. Everyone I know is looking for another job. Please economy, pick up.

      avatar
      CoStar Group Response
      11y
      If CoStar Group only focused on its Glassdoor and Yelp ratings we would be a failure of a company. Instead, we work hard to provide superior products and service to our clients, which is why we are the industry standard for commercial real estate information. We receive positive feedback directly to managers, directors and sales representatives about the quality of work our researchers provide, and the work our researchers are willing to put in to make sure a broker is able to do his or her job better. Most of our researchers are able to establish a trusting relationship between themselves and their clients, and the results reflect their success. The heavily metrics-based measurement practice is an outdated version of how we measure success in Research. For some time now we have focused on the quality and accuracy of information and the relationship the researcher is able to establish with their clients. We know this does not always mean on the phone, which is why we are now able to track email communication as well. At the end of the day, you have to communicate with your clients to be able to make sure their information is correct. Sometimes they’re cranky, but that’s the nature of the business. We understand that not every manager-researcher relationship is going to be ideal, and we are continuously working with our managers to ensure that they are developing their skills to build better relationships through regularly offered training opportunities. We care deeply about our employees, which is why we are constantly working to offer new and increased benefits, provide new development opportunities and provide incentives for going above and beyond the great work we know our employees are doing.
      1.0
      Mar 30, 2015

      Company does not listen

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits Young co-workers

      Cons

      No one cares about your opinions.

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      ReviewsCoStar Group reviews

      Glassdoor has 3,111 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.