CoStar Group reviews

- It IS a call centre, we are targeted to make a calls for a designated time period - We are monitored with everything we do - there is 0% chance of job progression, promotion in CoStar is the SAME job with a different title. - We are asked when we join to leave positive reviews on glassdoor (unacceptable).

- I was not told any of these specifics at the time of my interview - Completely Metric based work (you must average a certain amount of calls, THAT ARE 90 SECONDS OR LONGER, per month with a limited contact list. You must also contact a certain percentage of your contacts to be considered "on track.") - Micro-management can be seen at great lengths (You are monitored on a daily basis that identifies how many calls you have attempted, how many 90 second 'interviews' you have conducted, the total length of your 'interviews' per day, and what percentage of your contacts have you contacted within the month.) - Other instances of micro-management involve frequent audits to assess whether or not you are 'asking all the right questions consistently and effectively.' - You are consistently told to call the same people each month, even those that have expressed the desire to no longer be called or to be associated with the CoStar Group (This was made apparent during both the Training sessions and the live work place - simply told to 'try again next month') One interviewee during my training session called this borderline-harassment - We oversell our Analytics Product to our 'interviewees' (brokers, owners, decision makers) - There is a sense of a 'weak leadership' which could possibly stem from the guidelines that are set out from the Head Office in Columbia, DC. These guidelines are stern and are not receptive to feedback from both employees and managers at the Toronto office.