Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Feb 5, 2014

Great but struggling company

Recommend
CEO approval
Business Outlook

Pros

Great coworkers ad collaborative environment Company with a global presence and legacy history Nice products and new ready to wear collection

Cons

Lot of pressure from competitors. Talented people are leaving. The work environment has drastically changed in worse after the poor Wall Street performances. Leaders are also changing but the Senior managers are not. Too many VPs are turning the company into a big tank not capable of reacting fast to the challenges from smaller companies.

1.0
Jul 20, 2013

Terrible culture

Recommend
CEO approval
Business Outlook

Pros

Discounts, pay not bad, summer Fridays, sample sales, vacation time for sr mgrs and above

Cons

Culture is terrible. No one is happy to be there. Long hours, not appreciated, everyone blames others when there are issues or if things go wrong, extremely hierarchical. People think that since they are at a certain level they are always right or try can treat others terribly. Stay away! It's a miserable place. Just ask anyone who has left recently...there are a ton of those people around!

1.0
Dec 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Employee discount (50% discount on handbags and small leather goods, 40% on everything else).

Cons

It is a productivity based company (Which they did not tell me when offered a full-time position) so whatever position you have, except for management, if you do not meet your numbers your hours will be cut from a maximum of 35 per week to about 7-13 hours a week. Managers see employees as numbers, they do not see them as real people. All coach cares about is numbers, numbers and numbers, nothing else. Very stressful environment to work, managers will be breathing on your neck if your sales are down! You also get a write up for using your sick hours, even if you provide legal documentation that shows you were sick.

Viewing 28 - 30 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.