Coach reviews

3.8

77% would recommend to a friend

(3,409 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Oct 6, 2024

Not what I hoped for.

Recommend
CEO approval
Business Outlook

Pros

Loved the product and the employee discount, it was exciting seeing the new product and doing floorsets for it. Helping customers find the perfect bag was fun!

Cons

This job was one I was very excited for. Very soon after I started (maybe a few weeks?), I was berated for not living up to expectations because of something I didn’t even know how to do yet. The entire time I was treated like a child (I was the youngest out of the SM and other ASM) and then when I defended myself and stood up for my own judgement, I was accused of being combative. You can’t have a healthy conversation because other managers were always right. I almost felt like I was being pushed to my breaking point on purpose in order for me to quit. When I finally did it was a relief. I was being paid decently but my mental health was absolutely destroyed working there. Not worth it anymore. Specific employees didn’t listen to anyone except the SM, and when communicating this to the SM, nothing was done about it because favoritism is HIGH. A lot of great employees left because of negative things being said and done behind the scenes.

1.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

They look good on paper.

Cons

I was let go with NO warning. I had not had a discussion with them about anything prior to this. I asked if they could provide me some more details and feedback so I could understand and do better in the future and they told me to get out of the building. No one would even look me in the eye for any of this conversation. I tried to ask about health insurance ending and being paid out for PTO and they refused to answer any questions and THREW ME OUT OF THE BUILDING.

1.0
Jun 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The organization is flat enough that senior management does not have anyone to throw under the bus.

Cons

Senior management remains the same (or hires boomerang employees) Deceptive RTO practices with special treatment to senior management

Viewing 31 - 33 of 3,409 Reviews

Glassdoor has 3,750 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.