Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Team was one of the best (from my past retail sales experience), wonderful store manager and lovely team mates who worked well together without tension that is usually prevalent in sales based positions. Everyone was helpful and worked well/hard and had fun at the same time together.

Cons

Shift work and hours depended a lot on the department store itself (which our boutique was located in), so there would be times fellow staff members would be unclear about operating hours up until close to the date itself (but this was through no fault of our own staff from Coach, mainly due to the lack of proper communication within department store management)

5.0
Aug 22, 2019

Great environment

Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Very fun and fantastic experience except for crazy customers.

Cons

Poor management. Rude coworkers and rude customers, but company only cares good review and sales.

Viewing 3196 - 3198 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.