Coach reviews

3.8

79% would recommend to a friend

(3,412 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
May 10, 2012

The people and product are amazing!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DIscount and great people make coach the best!

Cons

Pay isn't that great and raises are seldom.

2.0
May 10, 2012
Recommend
CEO approval
Business Outlook

Pros

There are many great leaders in the organization. The pay and bonus structure is fair. They are supportive from a payroll perspective.

Cons

If you have HR issues don't worry about calling the HR hotline. They listen to your concern and tell you that there is a zero retaliation policy. Well, I know first hand that this is NOT the case. After calling on the DM about not showing up for work, violating dress code issues, sharing private information with other employees, nothing was done. The DM became very hateful and disrespectful towards me and my management team. I even sent a letter to Senior Management and HR before I left, again asking them to resolve the issue and support their zero retaliation policy. Again, nothing was done. I went as far as giving very specific examples of when, where and who to contact to confirm the incidents. So, if you want to work for a company where HR issues are "brushed under the carpet" and policies are not adhered to, then Coach is your Company. I was with the Company for 5.5 years and they chose to listen to an habitual liar over a tenure trusted employee. Very sad.

4.0
May 9, 2012

Must be able to play the political game.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A very professional retail company who pays very well and offers great bonus with benefit packages. The company is doing very well and it shows with the structure of the company.

Cons

To really move up in the company you must play the political game. Brown nosing is the best way to move up in the company and also networking helps.

Viewing 3265 - 3267 of 3,412 Reviews

Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.