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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      79% would recommend to a friend

      (3,411 total reviews)
      avatar

      Todd Kahn

      89% approve of CEO

      68% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Oct 18, 2011

      My experience at Coach never has a dull moment.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coach has a very uplifting and positive atmosphere! The employees are all out to have fun with the customers as well as each other.

      Cons

      At Coach, there are a lot of older women who want to know everybody's business. So there is not much privacy

      5.0
      Oct 18, 2011

      Coach is a fun, professional working environment for someone looking for experience or a life career.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have loved every second at Coach. The company values it's employees and has real investment in personal growth and training. Their loyalty towards me is part of what keeps me there. They are fair, respectful, and creative. Every day is different and new! We do not work on commission- we are committed to providing amazing customer service because it's what the customers deserve and because we enjoy it. I could never work for a company that I didn't believe in, and Coach is dedicated to producing great quality for reasonable prices. I would highly recommend any position in this company to any one interested in being a part of a close knit work family, dedicated to excellence.

      Cons

      There is very little that I have disliked about Coach. The only major concern for me, personally, is the hours. Starting out as a Sales Associate, one may only have a few hours a week. It just takes time to become established and learn all the skills that will make you a vital part of the team and land you more hours. Also, this is a retail job. If you work in the store, expect to work opening shifts, closing shifts, and after hours. I never have a regular schedule, and that is the only thing I wish I could change.

      2.0
      Oct 14, 2011

      Not so magical and definitely not logical

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was paid very well. And the perks were nice (staff discount, sample sales, parties, etc.)

      Cons

      This is a place where, who you know and are liked by is more important than the work you do. There are some senior leaders that should have been retired/left long ago, but are around because of their relationship with CEO.

      Viewing 3313 - 3315 of 3,411 Reviews
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      Glassdoor has 3,752 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.