Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Jan 21, 2016

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

They offer an amazing employee discount! They also educate their employees very well. New hire training was very thorough.

Cons

It really depends on which location you work at because the store management can make it or break it for you. Also there are very strict guidelines for time off.

4.0
Jan 14, 2016

Not bad for a Retail Job

Recommend
CEO approval
Business Outlook

Pros

Managers truly care about your knowledge of product and growth as a seller. They strongly encourage you to take on new tasks and challenges.

Cons

The shifts can be pretty random, as it is a retail job, and customers are occasionally difficult to handle. Hours are also hard to get -- don't expect a lot of hours each week.

3.0
Jan 3, 2016

Learning experience

Recommend
CEO approval
Business Outlook

Pros

Great discounts Benefits - health, eye, dental Provide uniform if PT 1 or full time Sales bonuses if team share is made Coach bucks for top three highest volume sales associates

Cons

High expectations - wants all sales associates to create relationships with customers which means adding them to their address books Unrealistic sales goals - which leads to other employees trying to steal your sales STRICT dress code -must have natural looking nails, makeup, hair Varying hours Poor management Feels like I'm in a high school environment

Viewing 334 - 336 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.