Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,756 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Coach to a friend and 68% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Good pay id willing to work hard" ((in 197 reviews)); "Great team and people there" ((in 180 reviews)); "My direct team was great and tenured" ((in 104 reviews)); "It's very easy to meet goals and the bonus are great!" ((in 91 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 89 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 153 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 129 reviews)); "Long hours and hardly any days off" ((in 108 reviews)); "And no work life balance." ((in 76 reviews)); "No commission but if you meet your goal as a team then you get a payout" ((in 73 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What are the top reviewed Coach locations?

New York , Las Vegas , Jacksonville , Los Angeles , Houston , Chicago , Orlando , Miami , Boston , Dallas , Ontario , San Francisco , Phoenix , Charlotte , Austin , Cabazon , Elizabeth , Aurora , Washington , San Marcos , Milpitas , Atlanta , Dawsonville , San Diego , Carlsbad , Commerce , San Jose , Oxon Hill , Sunrise , Arlington

Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews

3.0

Dec 4, 2015

working for Coach

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pros were the people I worked with day to day

Cons

dealing with the stress of not selling and make goals that are so high. Somedays theses no one that comes in so you have to call or email your best customers every month to beg them to come look at something you think they might like.

4.0

Nov 28, 2015

Pretty good, needs a bit more turnaround to be really great

Manager (hq)

Recommend

CEO approval

Business Outlook

Pros

Very organized, people are generally polite to each other, earnest desire to innovate.

Cons

Recent cuts in year-end raises (shifted into a year-end bonus instead) affects talent growth and there has been more departure from the company since then. Culture suffers, ironically due to being "too busy" usually.

4.0

Nov 28, 2015

Sales Associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

As with anywhere, management makes a tremendous difference. I am lucky enough to have great managers, even though there are 5 different ones. The atmosphere is comfortable and not high pressure. Most people coming in are familiar with Coach and looking to buy. Your job is to be able to create a relationship with the customer and have the ability to ask the right questions to make the right recommendation.

Cons

Late retail hours on weekends. Difficult to work a shift and then prepare store for next morning. But must be done. Could use more help with inventory and stocking instead of using sales associates. Salaries should be higher since we do not have commission plan.

Viewing 340 - 342 of 3,415 Reviews

Jobs at Coach

Coach

Coach reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

working for Coach

Pretty good, needs a bit more turnaround to be really great

Sales Associate

Jobs at Coach

Coach reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Coach

Coach reviews FAQs