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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,416 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      3K reviews
      5.0
      Mar 22, 2011

      Ultimately Coach is refreshing to work for, if you've been in retail for awhile, but I laugh at the ridiculousness

      Best retail company i have worked for to date
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Communication Shared knowledge High level of training Pay for associate is high Clean Lovely bonuses Good discount

      Cons

      Not enough hours available hard to move up bc of amount of people who want to move up and low turnover ridiculous rules/expectations stuffy more stressful than a retail job should be asks too much personal info of customers almost too professional/serious

      3.0
      Feb 16, 2011

      It's okay

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a good place to get sales experience in a fashion retail setting. Employee discount is 50% off merchandise.

      Cons

      All sales associates are paid on an hourly basis with no opportunities to make commissions on any sales. Average pay is only 10 to 11 dollars an hour. Also, the benefits are not very generous.

      2.0
      Sep 9, 2010

      Coach

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product; hard working type smart overeducated type A overacheivers are the norm. Most of them nice people Some of the best people I've ever worked with. High level of performance at all level store to corporate/management. Innovative and always finding ways ot give product a fresh spin or way to dig deeper in the numbers or consumer insights.

      Cons

      As in all companies is reflective of particular management team. (USW) In my particualr division strict dress color code of all black and only black clothing all the time; not much autonomy given below executive team. Employees treated as children who must learn to defer and execute based on orders from higher chain of command. Very difficult to advance and cut throat politics by mid level managers who spent years vying for promotions by throwing new employees and junior team members under the bus to make themselves look better. This was not reflective of all business units or teams

      Viewing 451 - 453 of 3,416 Reviews
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      Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.