Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)
avatar

Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Jul 28, 2009
Recommend
CEO approval
Business Outlook

Pros

employee discounts, salary, environment. Can't really think of anything else. Money keeps you a slave to retail. You never leave.

Cons

no work life balance. Requred to work weekends even if payroll or sales does not merit all managers needing to work every weekend. Very strick "rules" and if you mess up or break one they will just as well let you go.

3.0
Jan 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Positive work environment. Non- commission based so there's not so much pressure to sell. Great benefits, employee discount, and pay. Co-workers are very friendly, genuine and laid back. Managers try to keep employees as happy as possible. Exceptional customer service. Training is easy and I picked on things very quickly.

Cons

There's not much of an opportunity to grow in the company. All I could really hope for is management. There aren't enough responsibilities on the job- everything is done by management. I barely feel like I'm taken seriously as an employee. Most of the time I feel like I'm just standing around. Also, after I have learned about the products and how business is conducted, that's it. I feel like I have hit a plateau and that leaves me wondering, "now what?" The dress code is so boring and dull. Just black white and grey- maybe a Coach scarf here and there. Not enough feedback on my work performance. Too much of a big deal is made on the secret shop.

Viewing 454 - 456 of 3,416 Reviews

Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.