Coach reviews

3.8

75% would recommend to a friend

(3,414 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

The discount, if you can afford to use it!

Cons

I average 3-4 hours per week, something I wish would have been discussed BEFORE they hired me. Management team is catty and they spent all of my first day advising me about "not stealing", "don't sell my discounted items on Ebay", "not to wear too much make-up", instead of teaching me about my benefits and pay:( Futhermore, what discounted item can I buy with $26.50 per week? So far, I have still not been paid since they have messed up my payroll and this is the 3rd payroll that has passed. Obvious biases against employees of color and customers as well. As a longtime Coach customer, I am appalled at what I have witnessed which makes me not want to spend any future dollars with the company. Furthermore, why hire someone for a mere 3-4 hours a week? There is obviously no respect for my time and 5 managers who have no idea of what the other managers are doing or have done.

4.0
Nov 2, 2011
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were amazing and I still keep in touch with them and the benefits are amazing!

Cons

There are some very slow days and one of the managers always urged you to be pushy to the customers

2.0
Oct 14, 2011
Recommend
CEO approval
Business Outlook

Pros

I was paid very well. And the perks were nice (staff discount, sample sales, parties, etc.)

Cons

This is a place where, who you know and are liked by is more important than the work you do. There are some senior leaders that should have been retired/left long ago, but are around because of their relationship with CEO.

Viewing 163 - 165 of 3,414 Reviews

Glassdoor has 3,755 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.