Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Feb 28, 2026

Management at Fashion Show LV

Recommend
CEO approval
Business Outlook

Pros

Prompt with initial response for interviews

Cons

Age discrimination for younger demographic. Negative stereotypes No follow up for those they have interviewed. Shows no empathy for others time and effort.

4.0
Feb 26, 2026

Lead supervisor

Recommend
CEO approval
Business Outlook

Pros

Great teams Great products Friendly environment

Cons

Poor management Limited creative freedom Inconsistent leadership communication

4.0
Nov 11, 2025

Mixed experience

Recommend
CEO approval
Business Outlook

Pros

Coworkers were pleasant; we didn’t have individual commission so it wasn’t an overly competitive or stressful environment

Cons

Managers would constantly try to get me to cover others’ shifts with little to no warning, then would act disappointed if I said no. Company kept taking away extra perks for customers (such as birthday discount) with almost no warning to us on staff. Company would change policies (like an SLG or handbag purchase being a prerequisite to buy additional hangtags) without implementing them at all locations, leading to customers getting mad at SAs when we upheld the actual policy.

Viewing 178 - 180 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.