Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and nice discounts on certain items

Cons

Not a fun district to work in. They keep problematic employees that no one enjoys working with. A lot of complaints went ignored. Just kind of a weird environment

4.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

U receive monthly bonuses if your store meets the monthly sales goal, how high or low the bonus is depends on how many hours you work. 70% discount on all outlet items, 50% discount on select retail items and 4 times out of the year you get 65% discount on select retail items. Also twice a year they will do a 90% discount on archive items/ items that didn't sell good. Also opportunities to get internships in New York for college students. Occasionally, you will get free clothes or even free bags. One time I won a free bag from a holiday raffle our store was doing.

Cons

Very customer-oriented, just be prepared to cater to the customer at all times. One of the managers I had was a little micro-aggressive but that was just my experience

Viewing 181 - 183 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.