Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

The people kept me there for such a long time. Trust do you your job and recognition to do it well. Until it wasn’t. It only took one senior leader to change everything and create a toxic environment. I’ve worked for so many leader ms over my 16+ years with Coach - some better the others. This person can not even be called a leader, barely a manger, more like a villain

Cons

Honestly how my career ended and how upper management turned a blind eye made me question EVERYTHING about my 16+ years. Was any of it real? Seriously question judgement of senior leadership for giving this DM the power that he had and for promoting him to begin with

1.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice, they are the most supportive when working as a team. The customers can be nice if shown genuine hospitality. There is some aspects of the job that are worth learning that have taught me personal growth.

Cons

Too much control from management, not as supportive as you would assume since they make you do all the work (even the stuff that is apart of their job as well… laziness), uses their support team as a crutch but never give them opportunity to grow as they treat their sales associates with more dignity.

2.0
Dec 4, 2022

Beware of Upper Management

Recommend
CEO approval
Business Outlook

Pros

Discount, work life balance, exposure to new fashion concepts

Cons

Disingenuous district manager. Multiple store managers created drama through gossip. DM had favorites & if you weren't one she was overly critical & insensitive. Company culture seemed incredibly lost in translation. What was interesting was that as a straight female I felt more discriminated because of that.

Viewing 211 - 213 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.