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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,415 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      3K reviews
      3.0
      Nov 29, 2022

      Coach

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      move up in company see new bags

      Cons

      dress code is unrealistic to time

      2.0
      Oct 5, 2022

      land of the favoritism

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the new building is nice

      Cons

      favoritism, bully behavior rewarded, discrimination against ADA, scoffed at for work/life boundaries

      4.0
      Jul 1, 2022

      Great benefits and competitive edge.

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, highly competitive bonus structure. Managers are well paid based on experience. Opportunity to change brands within tapestry family. Very competitive employee discount and special employee perks throughout the year. Introduction to luxury- Coach is a great bridge between more commercial retailers and luxury brands. Employee stock purchase program Flexible dress code depending on building (some have uniforms, some do not). Rollover PTO, volunteering time paid. Flexibility to do what’s right for the customer.

      Cons

      Limited room for growth once in a management role. Like every retailer you deal with politics, who likes who determines how much support you truly get to run your business. Competing directly with outlet- can be a hindrance to running your brick and mortar business as they continue to blur lines between retail and outlet from customer perspective. You’ll find yourself dealing with a lot of customer issues that do not pertain to your business specifically. Dated technology, ineffective systems add to your workload. Despite being mostly paperless, lots of excel docs, forms, busywork as management to complete that pulls you off the selling floor. Miscommunication between stores, customer service- policies need to be updated and uniform between brands/regions/channels.

      Viewing 214 - 216 of 3,415 Reviews
      Related searches: Coach jobs | Coach salaries | Coach benefits | Coach interviews
      ReviewsCoach reviews

      Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.