Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,760 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Coach to a friend and 68% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (939) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (80) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (64) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Good pay id willing to work hard" ((in 209 reviews)); "Great team and people there" ((in 179 reviews)); "My direct team was great and tenured" ((in 106 reviews)); "Great bonus and incentive opportunity." ((in 96 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 94 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 159 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 140 reviews)); "Long hours and hardly any days off" ((in 104 reviews)); "And no work life balance." ((in 77 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 73 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What are the top reviewed Coach locations?

New York , Las Vegas , Jacksonville , Los Angeles , Houston , Chicago , Orlando , Miami , Boston , Dallas , Ontario , San Francisco , Phoenix , Charlotte , Austin , Cabazon , Elizabeth , Aurora , Washington , San Marcos , San Diego , Milpitas , Atlanta , Dawsonville , Carlsbad , Commerce , San Jose , Oxon Hill , Sunrise , Arlington

Coach reviews

3.8

75% would recommend to a friend

(3,419 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,419 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews

1.0

Apr 25, 2015

Assistant Merchandising Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Editing quarterly new product Decent discount for employees

Cons

Morale is low Lack of training for those in management - most do not know how to manage others Stifling hierarchy Low morale, high turnover because people are tired of working in such a negative culture

4.0

Apr 24, 2015

Assistant Store Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent customer service training, benefits and schedule. Get great discount on merchandise!

Cons

Super strict about schedule guidelines

3.0

Apr 22, 2015

Started great...ended not so great

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Store culture really depends on DM, SM, and management in store. Was great when first started. Really listened to employees, openess to new processes, even RM communicated with employees. Greay discount, pay, and work life balance.

Cons

Things in corporate are changing and its trickling down and affecting stores. DM at time of departure was disengaged and didnt care about stores not close to him/her. Advancement opportunity not fair at all...DM wont even interview to see skillset and will only go off of feedback. Need to get to know Associate Managers (future leaders if stores) and put more time into their development. Opinion really does rely on who is running district. Some higher ups just not meant for position they hold. No feeling of pride in history and heritage. Lack of passion within employees...higher ups, managers, and associates

Viewing 2833 - 2835 of 3,419 Reviews

Jobs at Coach

Coach

Coach reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Assistant Merchandising Manager

Assistant Store Manager

Started great...ended not so great

Jobs at Coach

Coach reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Coach reviews FAQs

Jobs at Coach