10y
Thanks for the feedback; both the pro and the con. It is encouraging that you experienced a consistent management style from most of our organization. Of course, it is troubling to hear that you don't feel the consistency permeating your local environment. You happen to be in our newest location where we recently merged with another company. During a merger the resulting culture and style becomes a blend of both companies. We influence each other and take the best from each to combine as a stronger whole. However, this is an inherently long process. Culture (which includes management style) is the driver behind consistency. Companies can fake themselves into thinking that policy and mandate are a quick fix to drive consistency, but if they succumb to that temptation, they will compromise the culture in the process. They gain compliance but choke the engine that really drives success. We want culture to be the main driver for change because it is the sustainable play for long term consistency. Unfortunately this sustainable approach takes time and may account for some perceived or experienced disparities. Thank you for your patience with this process. I am working with the local team to continue to unify our approach. All the best. - Dave Ruff, President
