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Cogent Communications

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Cogent Communications reviews

2.3

23% would recommend to a friend

(892 total reviews)
avatar

Dave Schaeffer

22% approve of CEO

23% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Work/Life balance

2.1

Career opportunities

1.9

Culture & values

1.9

Senior management

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

892 reviews
1.0
Apr 8, 2026

Toxic leadership and unattainable quotas lead to high failure

National account manager
Recommend
CEO approval
Business Outlook

Pros

Worst company and leadership. Too many reps, too few opportunities. Significantly higher quotas than competition with 1% of the serviceable locations and no managed services. Decent benefits, 2% 401k match

Cons

Some highlights: - 90% rep failure rate - leadership completely lacks empathy towing the company line - employees are expendable - i

1.0
Apr 5, 2026

Avoid this place at all costs

National account manager
Recommend
CEO approval
Business Outlook

Pros

None Zero. Well the fridge has free Drinks.

Cons

Everything and i mean everything. You would be treated better cleaning toilets. They office is old and broken down the managers have zero authority the regional directors have no manners. U will be let go for absolutely nothing. Believe the reviews you see do not work here. RUN RUN plzz.

1.0
Mar 31, 2026

This company is a soulless machine

National account manager
Recommend
CEO approval
Business Outlook

Pros

I was lucky and got the one good Chicago manager but no “pros” with this company

Cons

This is a turn and burn job. They will give you a quota. You will not hit it. They will fire you. Terrible dungeon like office conditions. Unethical sales practices. I would say terrible culture but that would require having a culture in the first place “It’s not worth learning your name, you won’t be around in 5 months” - senior sales rep in the Chicago office.

Viewing 28 - 30 of 892 Reviews
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ReviewsCogent Communications reviews

Glassdoor has 919 Cogent Communications reviews submitted anonymously by Cogent Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cogent Communications is right for you.