Does Cogent Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cogent Communications employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Cogent Communications. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Cogent Communications?

23% of Cogent Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cogent Communications 2.4 out of 5 for work life balance, 1.9 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Cogent Communications?

National Account Manager (218) , Global Account Manager (132) , Regional Account Manager (129) , Account Manager (56) , Sales (21) , Regional Sales Manager (19) , Sales Manager (14) , Sales Representative (10) , Customer Support Engineer (9) , Account Executive (8) , Sales Associate (6) , Director (5) , Network Engineer (5) , Regional Account Manager I (5) , NAM (4)

What are the pros of working at Cogent Communications according to real employee reviews?

"Good salary and easy to understand commission structure" ((in 46 reviews)); "Good People that were helpful" ((in 36 reviews)); "The company has good pay." ((in 33 reviews)); "Good Company to work for if you are ambitious and want a chance to make good commission checks." ((in 26 reviews)); "good training they send you to DC for a week to get you excited" ((in 19 reviews))

What are the cons of working at Cogent Communications according to real employee reviews?

"Management is poor; goals unrealistic; leadership is in a vacuum" ((in 61 reviews)); "It really depends on the office you're in and the type of manager and director you have." ((in 36 reviews)); "The CEO acts like he doesn't care about his employees." ((in 29 reviews)); "The culture is toxic and cutthroat." ((in 27 reviews)); "The 'No Work From Home' policy is a major complaint of many of the employees." ((in 21 reviews))

What are employees saying about Cogent Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cogent Communications layoffs and their outlook for job security at Cogent Communications in 2026.

What are the top reviewed Cogent Communications locations?

Herndon , Washington , New York , Houston , Los Angeles , Atlanta , San Francisco , Sterling , Pasadena , Philadelphia , Denver , Chicago , Austin , San Diego , Santa Clara , Boston , Miami , Dallas , Minneapolis , Columbus , Seattle , Phoenix , Arlington , Oakland , New Orleans , Tysons Corner , Charlotte , Overland Park , Boca Raton , Ashburn

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Cogent Communications

Cogent Communications reviews

2.3

23% would recommend to a friend

(892 total reviews)

Dave Schaeffer

22% approve of CEO

23% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Work/Life balance

2.1

Career opportunities

1.9

Culture & values

1.9

Senior management

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

892 reviews

1.0

Jul 26, 2012

Poor employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Product was fun to sell

Cons

Sweat shop model. No employer loyalty to employees.

3.0

Jul 24, 2012

Classic Corporate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Young workforce and some cool people and if you're in NY theres a decent office vibe

Cons

Revolving Door and majority of decent accounts are owned by few....very specific product set to sell

2.0

Jul 8, 2012

Account Manager (RAM) - Los Angeles, CA

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

* Good job for someone right out of college * Okay base with 4 month ramp up commission (not a draw) * Everyone is friendly for the most part * if you get a good manager you can make some good money. If you don't you better start looking for another job. * Good spot to hold you over until you find something better.

Cons

* A lot of cold calling * Manager was more of a school teacher disciplining the team, than helping them closer deals. * Not a job for a true sales person (closer) * Direct manager did not have strong sales skills to help close business * If you do not sell something in your first 6 months you're fired * High turnover rate - I was there for less than a year and saw nothing but non-stop change * stuck at a desk 40 hours a week * They trace your calls to the second and review it every day - I would have rather been judged by the quality of opportunities I created and not how many calls I was making. You end up making calls just to meet your daily numbers. * No matter how long you may stay there, you are just a name on a list. They will get rid of you in a second.

Viewing 865 - 867 of 892 Reviews

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Jobs at Cogent Communications

National Account Manager

National Account Manager

National Account Manager

National Account Manager

National Account Manager

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Poor employer

Classic Corporate

Account Manager (RAM) - Los Angeles, CA

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