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Cogent Communications

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Cogent Communications reviews

2.3

23% would recommend to a friend

(892 total reviews)
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Dave Schaeffer

22% approve of CEO

23% positive business outlook

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

892 reviews
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

nothing! Absolutely nothing!this place a horrible cage like environment!

Cons

I wish I can give cogent a negative star. This place was hands down the worst place to work in my entire adult life! The CEO is terrible not mentioned the regional directors and VP’s micromanaging. We are adults and constantly reminders of when to clock in and out. The last time I was micromanaged this way it was it when I was 16 years old working at Dominos Pizza! Don’t come here! The reviews are spot on. Glad I am not there anymore! So if you see an open spot, go work and Walmart instead, they are probably more professional there than that forsaken place. No customer wants to do business with Cogent, they were burn before. So it was hard getting customers. The culture sucks, it like a mini calling center! So stay away from this place!

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fastest install when you sell on-net services.

Cons

1. Sales comp-plan. Lots of claw-back. 2. People always fear about their job-loss. Hence Zero Job Satisfaction. 3. Off-net services - very bad commission. 4. Managers are the account owners and can do whatever they want. Even if it is an account you own and worked your a** off can be moved to someone else anyday. 5, Very high work-load. 6. Even people who spent years dont have job guarantees. One fine day, you can be fired.

Viewing 13 - 15 of 892 Reviews

Glassdoor has 919 Cogent Communications reviews submitted anonymously by Cogent Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cogent Communications is right for you.