Is Cognizant a good company to work for as a IT Desktop Support Engineer?

IT Desktop Support Engineer professionals working at Cognizant have rated their employer with 3.9 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Cognizant employees being 3.6 out of 5 stars. Search open IT Desktop Support Engineer Jobs at Cognizant now and start preparing for your job interview by browsing frequently asked IT Desktop Support Engineer interview questions at Cognizant .

Does Cognizant pay IT Desktop Support Engineer employees well?

IT Desktop Support Engineer professionals rate their compensation and benefits at Cognizant with 3.0 out of 5 stars based on 16 anonymously submitted employee reviews. This is 6.5% worse than the company average rating for salary and benefits. Find out more about IT Desktop Support Engineer salaries at Cognizant.

What are the top reviewed jobs at Cognizant?

Associate (13878) , Programme Analyst (13149) , Senior Associate (6022) , Software Engineer (3505) , Programmer Analyst Trainee (2155) , Project Manager (1946) , Senior Process Executive (1927) , Associate - Projects (1833) , Manager (1822) , Senior Software Engineer (1350) , Software Developer (1284) , Process Executive (1175) , Programmer/Analyst (1142) , Technical Lead (1110) , Senior Manager (1080)

What are the pros of working at Cognizant according to real employee reviews?

""work life balance is good and it also depends on the team and project you are working in"" ((in 9356 reviews)); ""Still there a good work culture but it is not as good as it was in 2019" ((in 6385 reviews)); "The work environment was good and the company was very helpful in letting me complete my tasks" ((in 2969 reviews)); "Benefits are good and you get many projects across the world if you are planning to switch your client" ((in 2110 reviews)); "It's a good opportunity to learn new things and get an understanding of how things work in a team/project" ((in 1818 reviews))

What are the cons of working at Cognizant according to real employee reviews?

""Salary is less for people who stay there for long time with more years of experience"" ((in 5286 reviews)); "The management is poor as it's a big company and has to manage a lot of things" ((in 3948 reviews)); "think they’re paying less compared to the market rate the bonus and salary hike is also limited" ((in 1955 reviews)); "No salary hike and rating system is not transparent" ((in 1745 reviews)); "Bad managers can disrupt your entire profile and you cant do anything to stop it." ((in 1744 reviews))

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Cognizant

Cognizant IT Desktop Support Engineer reviews

3.9

76% would recommend to a friend

(16 total reviews)

Ravi Kumar S

86% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

IT Support/Desktop Support Engineer employees have rated Cognizant with 3.9 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most IT Support/Desktop Support Engineer professionals have a good working experience there. Cognizant is rated in line with the average (within 1 standard deviation) by IT Support/Desktop Support Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

4.0

May 30, 2025

Decent work life balance with average pay

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

No micromanaging over your responsibilities

Cons

Left off to fend and get up to speed on a lot of things on your own without much guidance

5.0

Mar 5, 2025

Cognizant disktop support

Desktop support

Recommend

CEO approval

Business Outlook

Pros

good payment compared to market

Cons

so much work, need close at least 100 ticket

3.0

Sep 13, 2024

Cog

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Remote work and great hours

Cons

Not able to get a score of 5 out of 5 on yearly reviews. Saying no one can get a 5.

Viewing 1 - 3 of 16 Reviews

Jobs at Cognizant

Senior Desktop Support Engineer

Senior Desktop Support Engineer

Senior Desktop Support Engineer

Field service engineer - Desktop Support

Engineer – Field Services & Desktop Support

Cognizant reviews FAQs

Cognizant reviews Cognizant IT Support/Desktop Support Engineer reviews

Cognizant

Cognizant IT Desktop Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent work life balance with average pay

Cognizant disktop support

Cog

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