Is Cognizant a good company to work for as a IT Desktop Support Engineer?

IT Desktop Support Engineer professionals working at Cognizant have rated their employer with 3.9 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Cognizant employees being 3.6 out of 5 stars. Search open IT Desktop Support Engineer Jobs at Cognizant now and start preparing for your job interview by browsing frequently asked IT Desktop Support Engineer interview questions at Cognizant .

Does Cognizant pay IT Desktop Support Engineer employees well?

IT Desktop Support Engineer professionals rate their compensation and benefits at Cognizant with 3.0 out of 5 stars based on 16 anonymously submitted employee reviews. This is 6.5% worse than the company average rating for salary and benefits. Find out more about IT Desktop Support Engineer salaries at Cognizant.

What are the top reviewed jobs at Cognizant?

Associate (13878) , Programme Analyst (13149) , Senior Associate (6022) , Software Engineer (3505) , Programmer Analyst Trainee (2155) , Project Manager (1946) , Senior Process Executive (1927) , Associate - Projects (1833) , Manager (1822) , Senior Software Engineer (1350) , Software Developer (1284) , Process Executive (1175) , Programmer/Analyst (1142) , Technical Lead (1110) , Senior Manager (1080)

What are the pros of working at Cognizant according to real employee reviews?

"work life balance is good and it also depends on the team and project you are working in" ((in 9439 reviews)); ""Still there a good work culture but it is not as good as it was in 2019" ((in 6434 reviews)); "The work environment was good and the company was very helpful in letting me complete my tasks" ((in 2971 reviews)); "Benefits are good and you get many projects across the world if you are planning to switch your client" ((in 2062 reviews)); "It's a good opportunity to learn new things and get an understanding of how things work in a team/project" ((in 1802 reviews))

What are the cons of working at Cognizant according to real employee reviews?

""Salary is less for people who stay there for long time with more years of experience"" ((in 5333 reviews)); "The management is poor as it's a big company and has to manage a lot of things" ((in 3941 reviews)); "Less pay and highly skewed" ((in 1946 reviews)); "No salary hike and rating system is not transparent" ((in 1773 reviews)); "Bad managers can disrupt your entire profile and you cant do anything to stop it." ((in 1731 reviews))

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Cognizant

Cognizant IT Desktop Support Engineer reviews

3.9

76% would recommend to a friend

(16 total reviews)

Ravi Kumar S

86% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

IT Support/Desktop Support Engineer employees have rated Cognizant with 3.9 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most IT Support/Desktop Support Engineer professionals have a good working experience there. Cognizant is rated in line with the average (within 1 standard deviation) by IT Support/Desktop Support Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

4.0

Apr 17, 2021

Desktop Support - 2 years experience

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good place to get experience. Good benefits. Salary is respectable. Good opportunities for transfer/career growth.

Cons

Communication is sometimes difficult to establish with HR and other departments.

2.0

Apr 12, 2021

Needs improvement

Desktop support

Recommend

CEO approval

Business Outlook

Pros

They offer education opportunities, like Udemy.

Cons

The help desk is mostly automated. It took months to get my paycheck correct, when I started. They ignore location preferences for job postings.

3.0

Feb 19, 2021

Cognizant is Bad or Good?

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Nice job, nice Environment, Nice structurs

Cons

No one respect a human, they need what they need

Viewing 10 - 12 of 16 Reviews

Jobs at Cognizant

Senior Desktop Support Engineer

Senior Desktop Support Engineer

Senior Desktop Support Engineer

Field service engineer - Desktop Support

Engineer – Field Services & Desktop Support

Cognizant reviews FAQs

Cognizant reviews Cognizant IT Support/Desktop Support Engineer reviews

Cognizant

Cognizant IT Desktop Support Engineer reviews

Ratings by category

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Desktop Support - 2 years experience

Needs improvement

Cognizant is Bad or Good?

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