Pros
Great customers, great employees, previously great culture, decent leave, 40 hours of community service
Cons
Where to start? Corporate shift to sales/production vs. customer service in a downsizing market has led to questionable, unethical and downright unlawful decisions being made. Mid to senior management is playing game of musical chairs and seeking to protect their backsides at the expense of the branches and blaming others for their own deficiencies and lack of experience in a sales driven environment. If you are desperate enough to accept a job here I hope you love your below market salary you are hired at as that is what you will be stuck with since there are no annual raises. Be prepared to work through lunches and perform the work of at least 3 employees as positions remain vacant and qualified staff find better opportunities elsewhere leaving the dregs and unfilled FTE behind. If you are a manager be prepared to become a teller, UA, RB, recruiter, trainer, and on top of that, you will have the same production goals as the line staff and expected to spend 35% of your time sourcing loans... and you're the manager! If you have banking experience you will be expected to headhunt at former employers. I forgot to mention the antiquated systems that take 10-11 screen changes just to open an account and all the time senior management preaching "technology and efficiency" for customer service. Don't even ask about training or opportunities for advancement.
