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      ComEd

      Part of Exelon

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      ComEd reviews

      4.0

      76% would recommend to a friend

      (419 total reviews)

      Anne Pramaggiore

      71% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      ComEd has an employee rating of 4.0 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComEd employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      419 reviews
      4.0
      Dec 8, 2018

      Customer Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High pay. Weekly overtime likely. Paid holidays from day one. 6 weeks paid training. Breakfast, lunch and Starbucks available to purchase without having to leave the complex. Food (usually pizza) provided with mandatory overtime shifts. Half hour lunches.

      Cons

      Union pay means union dues. During bad weather or when there are services outages overtime is mandatory. 70% of customer calls are from unhappy customers. Call quality is strictly monitored using overseas (English as 2nd language) monitors. Job satisfaction (beyond pay) is low. Perfect call quality and schedule adherence is heavily emphasized without any real incentives for meeting these expectations. Managers are rarely available for escalations or assistance. The rules or expectations are constantly changing which creates a stressful work environment

      4.0
      Nov 20, 2018

      Engineering Design Technician

      Engineering design technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Great Career Opportunities, Good Compensation, Excellent Values and Culture

      Cons

      Long and odd hours, very poor work management, storm related duties preventing vacationing or time away

      Viewing 355 - 357 of 419 Reviews
      Related searches: ComEd jobs | ComEd salaries | ComEd benefits | ComEd interviews
      ReviewsComEd reviews

      Glassdoor has 564 ComEd reviews submitted anonymously by ComEd employees. Read employee reviews and ratings on Glassdoor to decide if ComEd is right for you.