ComPsych reviews

4.0

77% would recommend to a friend

(864 total reviews)
avatar

Paul Posey

86% approve of CEO

80% positive business outlook

ComPsych has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComPsych employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

864 reviews
5.0
Dec 6, 2025

First year at ComPsych

Recommend
CEO approval
Business Outlook

Pros

From the moment I began preparing for my interview, I was eager to work at ComPsych. In just a minute or two, I had read of their size, global staff, mental health connection, the vast and varied support offered to individuals, and learning what EAP is; I was fully-focused on working here. 12-months on, and how I feel about ComPsych has not changed. I'm still extremely relieved and proud to be here. My colleagues, peers, seniors, and leadership are great to work with, always available, very present, and I find that both important and refreshing. In 11-years as a Recruiter, I've found there are two common questions a candidate asks me, "What's the culture like?". I'm happy to explain my findings... we're a company of growth and change, we're connected to the needs of an individual, we're here to help, we're supportive, and there is strong and continued training, clear communication, a strong team ethic throughout, and work-life balance. The other common question is my favourite; it's when a candidate asks me what I love about working at ComPsych. I see them smile as I go on and on about my experience and feelings here. I've found my answer is never the same, the positives seem to just keep coming.

Cons

I'm a positive person, so it's hard for me to see negative aspects sometimes. Each persons experience and needs differ, of course.

1.0
Nov 14, 2025

RUN

Recommend
CEO approval
Business Outlook

Pros

the only pro working is learning about FMLA process and STD and even the training is rushed so really I take it back no pros.

Cons

Terrible pay , constant burn out on phones , unrealistic expectations of production being at 95% , CEs mess up claims daily , theres this unorganized zoom expert chat giving contradictory and incorrect info yet agents who actually are front line have to deal with the consequence , there's this one team lead who I won't name but if you ever get on their team may god be with you . idk even know how she got to be a lead every-time you ask them a question you're better off getting the correct answer from a peer which usually what happens and they play it off as if they "forget to respond " which is concerning. This job benefits are high not even good not mention you have to reside in IL to even use one of the plans . All in all this company doesn't care about its clients , or employees that's why the retention rate is so high for both . I truly hope they get a rude awakening bc they need to tighten up . Even the clients don't want to deal with them .

1.0
Oct 9, 2025

chile

Recommend
CEO approval
Business Outlook

Pros

experience, and time learning a new industry

Cons

management couldn't care less about you or your family, pay is low, employees are disgruntled, and operations are falling apart with management allowing the blame to fall on customer service and the AM's. Employee moral is low.

Viewing 376 - 378 of 864 Reviews

Glassdoor has 891 ComPsych reviews submitted anonymously by ComPsych employees. Read employee reviews and ratings on Glassdoor to decide if ComPsych is right for you.