ComPsych reviews

Back to back calls; Too many roles all combined into one position so, apart from providing immediate crisis counseling and safety planning (this job requiring an MA in counseling at minimum), you are also an intake for several other departments that don't have their own intake lines, between your regular more customer service calls matching people with available in-network therapists in their area or correcting prior matches; corporate representative callers require a completely different service that you also are the intake line for, somehow. No LPC-A supervision provided and you're unlikely to be able to use this job to gather licensure hours as it's so all over the place in terms of the roles you serve. You're not a therapist or a devoted crisis line but you're also not a straight forward customer service rep, so you kind of get the worst of both worlds

When I first started I thought not being in an office with others would be a con, however it is NOT at all. Our team utilizes ZOOM to chat all day long, and engage in daily questions to learn about each other more. Creating engagement, relationships, and support is very simple over this platform.