ComPsych reviews

This company DOES NOT CARE ABOUT THEIR EMPLOYEES. They want you to cater to frustrated callers while still following policies that basically goes against lot of the concerns the callers have when calling in. You only get promoted if you brown-nose and their open door policy is a joke. They literally just have their doors open but NEVER in their office and HR is even worse. They pass you along to whoever feel as though they can help you at that time and that’s if they even available or in their office period. Team leads are pointless as all they do is police their teams and make work overwhelming. Giving me coloring sheets and week old bagels are NOT perks and does not promote a healthy work environment. If you enjoy the high pressures of a call center, mediocre management, Swiss cheese polices then apply at your own risk.

WARNING: VERY LOW WAGES. HR is a nightmare and has an alarmingly high rate of turnover. New hires are subjected to a bizarre luncheon wherein they are required to watch a propaganda film about the CEO. There was a Diversity and Inclusion Committee that proposed volunteer and charity events for the company. This group gave support and visibility to the women, POC, and the LGBTQ community of ComPysch, but it was forced to disassemble by HR for reasons that were not disclosed. The Online Products department is of particular concern due to their low wages and old equipment and outdated software. Online Products is poorly managed and projects are suffocated by inadequate leadership. There is a lack of creativity on this team and workflow is an absolute mess.