ComPsych reviews

4.0

76% would recommend to a friend

(863 total reviews)
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Paul Posey

86% approve of CEO

79% positive business outlook

ComPsych has an employee rating of 4.0 out of 5 stars, based on 863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComPsych employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

863 reviews
1.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

bagels on Friday Sweet coworkers Jeans on Fridays In depth training your first two weeks

Cons

The management treats you like a child If you wanted to do counseling this is deff not the place for you This is a call center and you are treated like a replaceable employee All that matters is call volume Expect to be doing 40+ intakes a day Emotional burnout d/t excessive call volume Low paying

2.0
Feb 12, 2019

It's a paycheck!

Recommend
CEO approval
Business Outlook

Pros

Bagels Friday! Jeans Friday! Fooda! Co-workers! Bless them! they are friendly and super supportive of each other Daily dose of M&Ms Location Became pretty good at de-escalating and re-directing Stronger phone skills i suppose I definitely type faster now! Have gained a customer service voice, so theres that! Loved SOME of my supervisors - they were responsive and helpful. Loved my trainer- training was comprehensive. It was a lot and very fast but I personally did not find it hard to adapt to. Most definitely its a learn by doing job. You can get your clinical supervision hours!

Cons

Low pay even w/ a Masters and a licensure Some higher-ups are very micro-managey and condescending I hope you don't think you'll do counseling, because you most definitely won't. Big focus on the number of calls you take. Speaking of numbers, you are just a number thats all - not a valued employee. I did not feel appreciated or valued. Corporate + call center + mental health = do not mix Extremely difficult to move up No streamline mutual agreement on how to do certain procedures, one question can have 5 different answers depending on who you ask HUGE turnover and they do nothing to fix it. Keep losing great people and hiring people like its a conveyor belt. No transparency between upper mgmt. and EE's Burnout happens relatively fast - you'll feel like a robot going through the motions at some point. I'd say more of a temporary position to get you started.

3.0
Feb 2, 2019
Recommend
CEO approval
Business Outlook

Pros

.......Heat? The building had heat.

Cons

They don't let you know that january is a high work month. Shortened lunch on certain days, production goal is raised, and pto use is "not allowed". They do provide lunch on those days though.

Viewing 577 - 579 of 863 Reviews

Glassdoor has 890 ComPsych reviews submitted anonymously by ComPsych employees. Read employee reviews and ratings on Glassdoor to decide if ComPsych is right for you.