ComPsych reviews

4.0

76% would recommend to a friend

(863 total reviews)
avatar

Paul Posey

86% approve of CEO

79% positive business outlook

ComPsych has an employee rating of 4.0 out of 5 stars, based on 863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComPsych employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

863 reviews
2.0
Jan 28, 2019

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Convenient location downtown close to public transit

Cons

Low pay Little support from upper management Overworked Dealing with angry clients all day everyday Getting blamed for clients complaining to HR even when you did nothing wrong Expensive benefit package- not worth it

2.0
Jan 26, 2019
Recommend
CEO approval
Business Outlook

Pros

- Free bagels on Fridays - Free snacks, coffee, and tea - Located in NBC Tower so you might run into someone famous every now and again - Food spot downstairs that feeds the entire tower (and when all else fails, on bad days, you can pretend you're on 30 Rock) - Extensive training... - Food trucks outside - In the heart of downtown Chicago; great view of the city

Cons

So here's the tea... - For a company that provides FMLA, ADA, and benefits, it was EXTREMELY hard to receive those same benefits for my own health issues. I practically had to bare my soul just to get ADA, and getting FMLA wasn't any easier. I wasn't even allowed time off to see one of my doctors because HR concluded I could see them after work since that doctor is open until 7 p.m. (just because they're open late doesn't mean they're AVAILABLE. It already takes a month to schedule anything with them. It was such a petty reason to deny me an hour and a half to see my doctor). My health worsened dramatically while I worked here, not just because of the stress of the job, but because I was rarely able to get time off for appointments or to take care of myself. I was always one step away from being written up - Quota-based job that keeps increasing expectations without increasing pay - Things change quickly without much explanation for why - HUGE problem with micromanaging - Always felt like I was walking on eggshells - Though extensive, training is overwhelming, long, and vast. As a claims specialist, I expected to just be working in claims, but instead my training consisted of working on the phones as customer service for the first two weeks (which I'm horrible at) and barely passed training. I'm there to do my job, not the job of other in which I did not sign up for. - No WiFi - Made going to grad school more difficult because of lack of work/life balance - Only one men's/women's bathroom on each floor, so if something goes wrong in the bathroom, you've gotta figure something out. - The ice machine is always broken - Lack of refrigerator space to store your lunch - The break room TV is under lock and key by ordinance of the building, and all TVs are set to CNN. Imagine having an awful day just to go to lunch and have to watch the extensive updates about the Trump election/campaign/administration, then having to go back to work. It' a huge downer. - Small cubicles make everything/everyone feel so closed off. Felt like I couldn't just walk up to someone and talk to them for fear of being seen as if I'm not taking my job seriously.

5.0
Dec 15, 2018

A Great Place To Work

Recommend
CEO approval
Business Outlook

Pros

Everyone is very welcoming. You feel like in a cubical setting there wouldn't be any chit chatting or getting to know people, but everyone is so welcoming. There is a lot of fun events that take place just to get people to distress. Potlucks, decorating contests, etc. The team leads are AMAZING! They are so nice and helpful! A lot of negative comments are from all the small issues, however, if you put the effort in then there shouldn't be a problem. It is quality over quantity. We have to reach a center number a day, which sometimes can be overwhelming, but they are not going to get mad at you if you are doing amazing at your job. There will be low days, and there will be high days, you just have to keep putting effort into whatever you do. If you make a mistake, a lot of the time people will help you understand from it. There is a lot of growth in the company, and it is really nice to know you can take your knowledge and skills and move up, or somewhere else.

Cons

It isn't an easy job. There is a lot to learn, but training is a great month and you learn so much! Calls can be stressful because some people can be rude, but it isn't the case all the time.

Viewing 580 - 582 of 863 Reviews

Glassdoor has 890 ComPsych reviews submitted anonymously by ComPsych employees. Read employee reviews and ratings on Glassdoor to decide if ComPsych is right for you.