Does ComPsych pay their employees well?

According to anonymously submitted Glassdoor reviews, ComPsych employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ComPsych. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at ComPsych?

76% of ComPsych employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ComPsych 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ComPsych?

Guidance Consultant (110) , FMLA Specialist (39) , Guidance Specialist (37) , FMLA Claims Specialist (34) , Customer Experience Specialist (22) , Customer Service Representative (21) , Account Manager (20) , Claims Specialist (17) , FMLA Customer Experience Specialist (15) , Manager (12) , Resource Specialist (10) , Account Representative (9) , FMLA Claims Expert (8) , FMLA Expert (7) , Administrative Assistant (6)

What are the pros of working at ComPsych according to real employee reviews?

"The people are great with a can do attitude and they very much care about our clients." ((in 58 reviews)); "The flexibility to work from home is great, and the work that the company does matters which is very rewarding." ((in 53 reviews)); "Working from home is about it and coworkers are nice" ((in 42 reviews)); "Great people and team to work with" ((in 21 reviews)); "Strong leadership with 30+ year history of growth" ((in 15 reviews))

What are the cons of working at ComPsych according to real employee reviews?

"The pay is low and barely enough to make it living in Chicago." ((in 114 reviews)); "Benefits are expensive and not even good" ((in 70 reviews)); "Poor management" ((in 49 reviews)); "The training is poor." ((in 28 reviews)); "Low Salary and not competitive with market;" ((in 18 reviews))

What are employees saying about ComPsych layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ComPsych layoffs and their outlook for job security at ComPsych in 2026.

What are the top reviewed ComPsych locations?

Chicago , Las Vegas , Fort Lauderdale , Saint Louis , Dallas , New York , Charlotte , Houston , Pittsburgh , Newark , Huntsville , Oak Forest , Skokie , Illinois City , Norfolk , Rochester , Detroit , Bangor , Washington , Austin , Dickinson , San Antonio , Texarkana , Horn Lake , Starkville , Pontotoc , Little Rock , Clarksville , Memphis , Indianapolis

ComPsych reviews

4.0

76% would recommend to a friend

(863 total reviews)

Paul Posey

86% approve of CEO

79% positive business outlook

Ratings by category

4.3

Work/Life balance

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Senior management

3.7

Career opportunities

3.2

Compensation and benefits

ComPsych has an employee rating of 4.0 out of 5 stars, based on 863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComPsych employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

863 reviews

1.0

Feb 15, 2018

Customer Experience Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Transferable job skills and health insurance.

Cons

The company doesn't pay their employees enough for what they do on a daily basis. Employees at ComPsych are underpaid. The majority of employees that I talk to are not happy with the company and are seeking other job opportunities that are willing to pay more for the same thing. The company wants everyone to have a degree, but they don't want to pay you for having a degree. Another issue with the company is micromanagement. I think that having meetings every two weeks on top of weekly quizzes and emails notifying you of how many calls are holding can be a bit much. The office bathrooms are disgusting. The cleaning service does not clean the bathrooms the way that they should be cleaned. I have walked in the bathroom numerous times and have never seen the cleaning crew use bleach or any type of disinfectant spray to clean. I have only seen them check for tissue, soap, and paper towels.

1.0

Feb 8, 2018

This is not a counseling position. It's a customer service call center masquerading as a help line.

Guidance consultant

Recommend

CEO approval

Business Outlook

Pros

Provides health insurance, which can include vision and dental, and snacks. There is little else that is a benefit to this job.

Cons

Has no actual counseling. You have call quotas, systems training, supervision that is about as useful as an AIM chatroom, and you are just a number to them.

1.0

Feb 8, 2018

FMLA Claims

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reasonable applicable work experience with transferable skills

Cons

They hire attorneys as account managers since attorneys are a dime a dozen nowadays, and then the account managers bully and belittle the people under them to exert their intelligence and power since they’re insecure in their roles. There are AMs who nitpicks the silliest things and embarrass and belittle those under them by calling them out for unnecessary details. I really have to say that 90% of the honest reviews are negative, and HR submits positive reviews to cancel out the negative. They also urge people in mass emails and one on one meetings who they think might have positive things to say about the company to leave reviews on glassdoor. Just a lot of power hungry people who like to be condescending to those under them. Management also likes to blame their problems on those under them, and then other managers will back them up so that management as a whole looks solid while the operations team takes the heat for mistakes. They are masters of manipulating their employees to do the most amount of work with the least amount of pay.

Viewing 622 - 624 of 863 Reviews

Jobs at ComPsych

Telehealth Counselor - Illinois

Telehealth Counselor - Georgia

Telehealth Counselor - Texas

Telehealth Counselor - Pennsylvania

ComPsych

ComPsych reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Experience Specialist

This is not a counseling position. It's a customer service call center masquerading as a help line.

FMLA Claims

Jobs at ComPsych

ComPsych reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ComPsych reviews FAQs

Jobs at ComPsych