ComPsych reviews

3.9

74% would recommend to a friend

(862 total reviews)
avatar

Paul Posey

85% approve of CEO

78% positive business outlook

ComPsych has an employee rating of 3.9 out of 5 stars, based on 862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComPsych employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

862 reviews
1.0
Dec 18, 2015

FMLA Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stressful environment. Preferential treatment is given to those who are in the click. Others work double duty.

Cons

See above. We are expected to work like machines-

1.0
Dec 17, 2015

If you want a career versus a job, keep looking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location, bagel Fridays, nice coworkers. Also some recent improvements to the kitchens, cubicles, and offices. Not a whole lot else to speak of.

Cons

Poor management, no sense of career path or progression. Pay is low and is borderline unacceptable for the Chicago area. The whole organization has issues and you can't even report things to HR without fear of it getting back to your manager. Very high turnover.

4.0
Dec 16, 2015

GRU

Recommend
CEO approval
Business Outlook

Pros

I've read through the other reviews and feel like management has done a much better job of listening to us and the people that have left the company. We receive pay increases every six months which is pretty much unheard of, they changed the manager team so the TLs now are all approachable and there's no one that makes you feel uncomfortable or like you're not part of her clique, they added a coach which was a GC so we know her and it's nice that she has done this job and gets it. I feel like there have been little things that are nice too like adding a team to take the calls that aren't clinical, giving us two computer monitors, I have always loved the location, bagels and snacks. I also get good feedback from my TL and she helps me grow and feel like what I do matters. I've been on the TV for client kudos and it felt nice to be appreciated. HR does lunches and offers game tickets- GO HAWKS! My colleagues are pretty great too.

Cons

Our benefits are not very good. Low sick and vacation time and I have definitely come to work sick to avoid getting in trouble for be absent too much. Which doesn't make sense for a health and wellness company and the work we do. This job is stressful, fast-paced and is a call center. So it's easier to feel burn out but doesn't seem to be recognized much. There's also a disconnect between the upper management and my department and it's obvious when a new process is rolled out no one communicated what it would look like well and we all have to try and guess or wait for the higher ups to clarify their decision.

Viewing 736 - 738 of 862 Reviews

Glassdoor has 889 ComPsych reviews submitted anonymously by ComPsych employees. Read employee reviews and ratings on Glassdoor to decide if ComPsych is right for you.