ComPsych reviews

FMLA Customer Service is NOTHING MORE than a glorified call center. I have no idea why a person needs to hold a Bachelor's degree to answer phones. Pay is terrible, benefits are expensive. In this dept., you are on the phone all day, your calls are recorded, and there is a screenshot capture program to watch EVERYTHING you do. You will answer anywhere from 55-80 calls per day for terrible pay. No time at all to meet and get to know coworkers. Very isolating place. Career track that they brag about at interview is very slow to move up. Punching in and out for a salaried employee?! Ridiculous. Don't bother with this place unless you are ABSOLUTELY desperate. Even then, I probably still wouldn't advise working here.

Punching in/out should be eliminated especially for salaried employees since it creates a feeling of mistrust. Starting salary should be higher for those in my department.