Combined Insurance reviews

3.4

59% would recommend to a friend

(1,019 total reviews)
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Richard Williams

70% approve of CEO

62% positive business outlook

Combined Insurance has an employee rating of 3.4 out of 5 stars, based on 1,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Combined Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Sep 17, 2015

Agents allowed to break rules

Recommend
CEO approval
Business Outlook

Pros

There are none. You are promised leads, full training and a pot of gold. The management has allowed people to mislead customers which prevents new agents from building relationships with customers. They were kicked out of the UK and Ireland and now under investigation in Australia.

Cons

Territory managers have to recruit and train agents and give them all the commissions. Not enough time to train them effectively so Company allows agents to break rules as long as they get sales regardless if the customer needs or not. Even when given the evidence and proof they hide the problem allowing the immoral people to flourish at the expense of new agents that are struggling. Very high turnover of agents. Lots of lies.

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Combined Insurance Response
10y
Thank you for taking the time to review our company. We invest in our sales agents careers’ from the very beginning, and we do our best to provide them with the tools and managerial support they need to succeed. A.M. Best assigned an A+ rating to Combined Insurance, which means, in their opinion,Combined Insurance has a superior ability to meet its ongoing insurance obligations. We regret that you had a negative experience with our company. Further, we aim to be an ethical company and are proud of our solid standing in the insurance industry of over 90 years. An allegation of agent misconduct is a serious matter, and we request you send us more information at feedback@combined.com, so we may investigate further. We wish you much success in your future endeavors.
1.0
Aug 18, 2015

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They send you away to training school.

Cons

They give leads of their clients to get more business from; some will enroll again but will turn around and dis-enroll leaving you with lot's of charge back. You are captive and lot of your income will go toward charge back.

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Combined Insurance Response
10y
Thank you for taking the time to review our company. We pride ourselves on providing a strong training program for our sales team, and we are glad that you had a positive experience with our sales training school. We know sales can be both challenging and rewarding, and we are sorry to hear that you were negatively impacted by charge backs. Thank you again for sharing your advice, we will be sure to send this onto our sales management as a potential enhancement to the sales process. We wish you the best in your future endeavors.
1.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

You get a nice book in sales school which is a good read, and they pay for your breakfast in sales school.

Cons

While the training is "Sales school" is very detailed, it's only 1-week now. (Used to be 2-weeks and VERY thorough). Since you don't learn everything in sales school, the majority of your real training lies with your Territory Manager. Which can be hit or miss. If you get a TM who has been in the industry a long time and knows the pitfalls, you might have a snowballs chance in Heck! However, I was saddled with a TM who has never managed people before. Almost every policy I wrote in my 1st two weeks has been cancelled, so I'm getting chargebacks on them. Yes, Sales is hard. (I'm sure HR will reply to me as that's the reason for my discontent) However, when you ask for help or advice on how to become better, they just tell you to "Have more activity, see more people!" I'm sorry...Mules work HARD....Thoroughbreds work SMART! I'm not a MULE! If you can't be better by being smarter....then you're just a drone for them. There are very FEW exceptions to the rule, and those 'exceptions' are paraded around like they are God's Gift to Insurance Sales. What they don't tell you is that the company makes more money by having you burnout and fail, then if you stay and succeed. All while you're supposed to have PMA when current customers are complaining to you for calling them again and again. Don't be fooled by the "Free Leads" This is the ONLY company I've ever heard using their own current customer as an "Active" lead. (Especially when these people are being called once every 3 months so they can "Review your policy:) I once had a customer tell me I was the 3rd person from Combined to visit her in the last 3 months. No wonder she looked at me like I'm a fool. If you love working hard, love sales, and love the insurance game, this is still NOT the job for you. Any review listed here with comments in the "Cons" section are 100% accurate. (Especially about TM stealing accounts and writing illegal policies) If W. Clemment Stone could see some of the practices used today by field management, he would be outraged. (Especially when they use his name as a defense) Do yourself a favor and look elsewhere, there are much BETTER opportunities out there, and you deserve better for yourself.

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Combined Insurance Response
10y
Thank you for taking the time to write this review. I am sorry to hear that your experience with Combined Insurance has not matched our commitment to being a great place to work. We would greatly appreciate you contacting us so we can gain more insight to the situation you mentioned about your TM. Rest assured your information will only be shared as necessary and we will not share your information publicly. If you would be so generous, please email us at feedback@combined.com. Thank you again for your review. We truly value your feedback. We wish you the best of luck in all of your future endeavors.
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