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Comcast

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Comcast Collection reviews

4.8

98% would recommend to a friend

(14 total reviews)
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Brian L. Roberts

89% approve of CEO

89% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.8

Work/Life balance

4.7

Career opportunities

3.9

Compensation and benefits

2.8

Senior management

Ratings by demographic groups

Reviews by job title

14 reviews
3.0
Dec 21, 2011

overall it was just okay

Collection
Recommend
CEO approval
Business Outlook

Pros

benefits they are geat as you get free cable and internet service, they also have a great 401k as they match you and other great health benefits that are nice.

Cons

no room for growth, no cost of leaving raises and you were not given yearly raises, if you did happen to be luck enough to get one, it would only be as much as $0.12 - $0.40 many people working there are living paycheck to paycheck

2.0
Jan 19, 2009

Great benefits, but poor recognition for a good job, and zero respect for hard work from superiors.

Collections
Recommend
CEO approval
Business Outlook

Pros

Great benefits (including free cable and internet), excellent medical coverage, company match 401(k), employee stock purchase plan (ESPP) lots of training, telecommuting opportunities, on-site gym, lost of parking (depending on when your shift starts). Lots of room for advancement, although not necessarily for women. There are a multitude of shifts to choose from, so work/life balance is not an issue. Volunteering in the community is encouraged. There are many excellent people that you will be working with and tons of vacation days. You start with 2 weeks paid vacation, and I believe 40 hours of flex time and 3 floating holidays with an additional week tacked on at the start of your fifth year. You receive really great employee discounts from a multitude of retailers including GMC and Dell.

Cons

The Comcast system of recognition/rewards for great performance tends to pit coworkers against each other and create an overall feel of hostility. Great work is not recognized in a meaningful way. Not motivated to bring your "A-Game" when cheaters are rewarded better than hard workers, and there are no repercussions for doing poor work. Those who are personal friends of the supervisor reap all the rewards. The people that are promoted to management are almost always young males with no previous management experience. Women are constantly passed over for supervisor positions, even though the call center is made of of mostly females. The glass ceiling is very much alive and well at Comcast.

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