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      Comcast IP Tech Support Representative reviews

      2.9

      80% would recommend to a friend

      (7 total reviews)
      avatar

      Brian L. Roberts

      98% approve of CEO

      Ratings by category

      4.0

      Compensation and benefits

      3.9

      Culture & values

      2.8

      Work/Life balance

      2.6

      Senior management

      2.6

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      3.0
      Sep 7, 2016

      friendly and very helpful co worker

      Cae ii - customer tech support (ip)
      Recommend
      CEO approval
      Business Outlook

      Pros

      great environment friendly co workers many perks always have events with food and prizes offer medical ,dental, and vision benefits, free services if you live in foot print

      Cons

      very focused on sales even if your tech support agent customers yelling about bad service , high call volumes during outages

      1.0
      Apr 3, 2016

      If it's your only choice, at least its something

      Ip tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free stuff from tv studios and hbo Benefits are good and lgbt friendly you get free comcast service at your house

      Cons

      hours are horrible and change as soon as you get used to them management sucks and doesn't care about employees time off is near impossible to get, I had to leave the job because they wanted me to work the day of and after my wedding (but my boss had no time taking those days off) career development is a dead end. Management has no problem telling you to move up you need to leave and come back stress is off the walls.

      2.0
      Jun 25, 2015

      IP Support

      Ip tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free cable was the best part of employment.

      Cons

      Promotions are far and in between/salary does not match other telecommunication companies

      Viewing 1 - 3 of 7 Reviews
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