Comcast IP Tech Support Representative reviews

Long work days and high stress

no room for real growth, tools are inadequate to the job. no communication either in the same division or between them. inconsistent procedures and titles from one division to the next. supervisors and senior techs are very rarely available in a timely manner when needed. most employees just don't care and cause problems that the ones that do have to fix which creates further problems with inconsistencies between what a customer is told from one tech to the next