Comcast Retail Service Associate reviews

3.8

67% would recommend to a friend

(200 total reviews)
avatar

Brian L. Roberts

66% approve of CEO

69% positive business outlook

Retail Service Associate employees have rated Comcast with 3.8 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Retail Service Associate professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Retail Service Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

200 reviews
3.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Get amazing benefits like reduced internet price and free cable service as an employee Also get great vacation times and flex times

Cons

As an RSA your not taken seriously cause you don’t make sales… also upward mobility is almost non existent for RSA’s… career development is overlooked by managers and you feel stuck at your role Also your performance at this role is based on keeping the store in order which also means you have to make sure the reps don’t mess up. And most times they do because there more focused on sales rather than following rules Also RSA”s hardly get recognized in the company during recognition calls because they serve little purpose in the company

3.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

pay is good for the most part

Cons

lay offs happen way to often

Viewing 13 - 15 of 200 Reviews

Glassdoor has 20,358 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.